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"A lovely room overlooking the Thames river and Tower Bridge - breakfast was superb and all the staff most helpful"

"Great location and nice hotel."

"Bedroom was very small...tiny, no windows. Okay, fine. But no chair to sit on or small table to do a little computer work or drink coffee in the morning, I had to stand up!!! Afraid to sit on the beautiful white bed ...without of coffee. Also, no phone. I case of emergency....what to do???"

"El hotel está súper céntrico pero el cuarto es sin ventanas y solo para dormir. No tiene clóset es totalmente austero"

"Housekeeping was a little rough. We had to keep asking for wash clothes. I stayed at this same hotel in August and we had robes, slippers, toothbrushes and there was none of that. I had ask for wash clothes twice and they didn’t do a great at cleaning the room.. completely different experience."

"Great"

"Well located just around the block from Paddingtom Station and staff were friendly. A little worn on the inside and small rooms but would definitely stay again. Plenty of dining and pub options nearby."

"Staff was friendly and accommodating. Facilities and room were clean. Great location in city central area."

"Good hotel, excellent breakfast buffet. Very small rooms. Friendly staff. Not super centrally located but bus stop 2 min away convenient"

"Rooms were very clean. We had a windowless room and it was very quiet. I was concerned I would feel claustrophobic but it was a very comfortable room- no problems at all. Every staff member was pleasant and helpful. We stayed for 6 nights and never had a bad experience."

"Some of the stall were really good but others were so so. Really didn’t appreciate the guy trying to charge me 20£ for an hour early check in after 8hr flight plus an 1hr travel to hotel. Room was super small but stuff put a decent effort in"

"The location was excellent and the breakfast was very good. We would stay here again."

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"Zimmer waren gut. Leider war der Aufzug kaputt, jedoch wurde angeboten, den Koffer ins Zimmer zu tragen. Der Service beim Frühstück war leider sehr langsam. Gute Lage in Old Town"

"Really charming hotel, friendly staff. Good location."

"Séjour du 14/05/2026 au 17/05/2026. Nous avons été très déçus par notre expérience dans cet hôtel, qui ne correspond pas aux standards attendus au regard du prix et de la catégorie annoncée. Dès notre arrivée, les chambres attribuées (326 et 433) se sont révélées peu satisfaisantes : l’une était sombre, exiguë et sans vue agréable, l’autre légèrement mieux mais toujours sans équipements essentiels comme un réfrigérateur et surtout un coffre-fort. L’absence de coffre-fort nous a obligés à...

"The location is unbeatable. The breakfast buffet is unbelievably good. The room was big and comfortable. This is probably the best hotel we’ve stayed for the past few years."

"Clean room, comfortable bed. The hallway was due for a paint job. Staff was very friendly and helpful. Reached rental car return at airport in under 15 minutes."

"The rooms are very small and make it difficult to live out of a large suitcase. However, I will say that this is probably the quietest hotel that I have ever been in, which was unexpected in the heart of London. I appreciated the availability of bottled filtered water and in-room coffee maker. Overall, I would recommend this hotel for solo travellers."