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My son goes to Lane College there in Jackson, me and my wife have tried a couple of hotels before this one ..all bad experiences...this hotel is the total opposite, friendly staff, clean rooms, overall nice environment...we stay here everytime we come to Jackson now ..a number of restaurants near by and shopping area.. pleasant stay, we drive all the way from Dallas and this is the only hotel we have been satisfied with, no issues thus far . awesome staff

Simone was excellent! Enjoyed the extra touch with our names on stuff. Breakfast had pancakes! Which has been lacking in our two week travels. Room clean and cold ( which we love)! Close to amenities. Great stay all around.

Cute little bar and restaurant, staff super friendly. Room was super cute and well thought out. Very cozy and current decor. It is close to a county hospital, so you may hear so sirens from time to time. The water pressure was a little intense in the shower, the shower heads would be better if adjustable for different water strength, but thats really just a me thing. So overall. 5.0. I highly recommend.

I stop in Jackson often on my way to see family in Texas. I always use this hotel as I can count on it to be quiet, clean and comfortable. After 8 times never a problem.

The Staff was absolutely Amazing. So nice, especially the tall older black man that ran the breakfast bar. Good breakfast bar too btw. Also, pool and hot tub were excellent!!! Rooms clean, soft bed, good shower pressure, door dash delivered.

I love staying at Springhill suites. I love the extra room and the friendly people at work here.

OMG I can’t rave enough about this property!!! First off I use a black light in every hotel because I like to ensure it’s clean. It passed with flying colors. However the absolute highlight of our stay was the fact that I left my wedding ring on the nightstand the day we checked out and not only did the hotel secure it they tracked me down via social media to contact me and return it!!!!! I am soooo thankful because I was sweating bullets having to tell my husband I lost my wedding ring ON...

Great

I don’t know if this hotel is new or just newly remodeled. It’s very nice. The single piece shade for the window eliminates that center window gap for light and lack of privacy. Everything was clean and fresh. Staff was nice. I liked the area to purchase drinks and snacks so I didn’t have to go out for them. Hot breakfast was good except they only had sausage as the meat which gives me heartburn. They had a GF cereal. My only complaint is these big bottles of toiletries instead of...

We booked this hotel because we were driving a moving truck with a car carrier and needed a place to sleep that also had truck parking. This was an excellent choice. The room was very comfortable and clean. The front desk staff was helpful and kind and breakfast was very good. Overall, a great value. We would stay here again if ever passing through.

Location is great.

The room was very clean. The staff was very helpful and I will recommend this hotel to my friends/family.

This hotel has become my favorite place to stay in central Tennessee. Easy access, great staff, comfortable, clean rooms and the in-house restaurant make for a good experience every time. The rooms themselves feel a bit dated, but everything else more than makes up for that. In fact, my last time through they were booked, but I still stopped at the restaurant and got a recommendation for another hotel from them.

Jordan at the front desk has gone out of her way to help us several times. The staff at the bistro are also extremely helpful and friendly. All of the maintenance and housekeeping staff seem to be doing a great job. Very clean, prompt, polite, professional staff all the way around. This was my first visit at this location in Jackson. I chose the room because of a great deal offered through Travelocity. Sincerely, Corrie