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"Staff were so attentive and helpful with any and all questions or queries we had. The staff went out of their way to ensure we were happy and comfortable at all times. They were especially wonderful with our 3 yr old and most of the staff knew his name at the end of the first day! The hotel was beautifully maintained and our room was incredible. Everything was so so great. We cannot recommend andaz enough!!"

"Nice grounds , good staff, and restaurant food is delicious "

"Grounds and building are amazing - so much history . Room was great as was breakfast. Great location -nothing to fault ."

"Great"

"better than the Hyatt"

"Clean room, good food and nice pool"

"Everything about Puri Santrian makes your stay comfortable and enjoyable. The location is perfect for exploring or walks along the beach. If you want peace and quiet you have everything you need without going anywhere. Friendly, polite staff, clean, comfortable rooms, well kept gardens, different pool options and great selection from buffet breakfast. Our favourite area is Santrian Club as not only is the pool and gardens beautiful, it is quiet and peaceful and you are entertained by the squirrels!"

"Beautiful resort with friendly staff. "

"Room is clean but not sure about the musty smell and feel damp wet the bedsheets towels and our clothes maybe the humid weather I guess.? Staff,people are amazing very very nice people down to earth. Amenities is beautiful it’s a little bit outdated but gives character to the building,good food good breakfast lol we gained weight though. We had good time in Sanur. We relax and that’s what we need me and my husband very satisfied! "