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Mercure Resort Sanur

4.0 star property
Beachfront dining and seaside massages await at this coastal retreat where travelers can indulge in relaxation while enjoying ocean views

Choose dates to view prices

Travelers find a perfect beach getaway at Mercure Resort Sanur with its pristine white sand shoreline. Enjoy international cuisine at Pandawa Restaurant with ocean views. The spa offers aromatherapy and facials. Try windsurfing, beach yoga, or relax at two outdoor pools.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is AED 206
AED 250 total
includes taxes & fees
8 Jun - 9 Jun

About this property

Mercure Resort Sanur

  • Upscale family-friendly hotel near Sanur Beach
  • Located close to Waterbom Bali and Kuta Beach, Mercure Resort Sanur provides 2 poolside bars, a beach bar, and a grocery/convenience store. This hotel is a great place to bask in the sun with a beachfront location, beachfront dining, and beach massages. Treat yourself to reflexology, a hot stone massage, or aromatherapy at the onsite spa. The on-site international cuisine restaurant, Pandawa Restaurant, offers breakfast, lunch, dinner, and ocean views. Enjoy onsite activities like beach volleyball, windsurfing, and beach yoga. Free in-room WiFi is available to all guests, along with a free daily manager's reception and a terrace.
  • You'll also enjoy the following perks during your stay:
    • 2 outdoor pools and a children's pool, along with sun loungers and pool umbrellas
    • Free self parking
    • Buffet breakfast (surcharge), a free area shuttle, and bike rentals
    • An outdoor tennis court, meeting rooms, and beach umbrellas
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 189 rooms include comforts such as fireplaces and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and bathrobes.
  • More conveniences in all rooms include:
    • Recycling, LED light bulbs, and eco-friendly cleaning products
    • Bathrooms with eco-friendly toiletries and hair dryers
    • 29-inch LCD TVs with premium channels
    • Furnished balconies or patios, wardrobes/closets, and free infant beds

Awards and affiliations

  • Eco-Certified Property
  • This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in fee: 30 percent of room rate

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

This property offers airport shuttle service (surcharge) for up to 3 guests with luggage .

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for IDR 390000 per night

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: IDR 200000 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately IDR 160000 for adults and IDR 86000 for children
  • Airport shuttle fee: IDR 350000 per vehicle (one-way, maximum occupancy 3)
  • Early check-in fee: 30 percent of room rate (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 390000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 12 years old are not allowed in the spa, and guests under 11 years old are only allowed with adult supervision

Frequently asked questions

Does Mercure Resort Sanur have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 7:00 AM–6:00 PM.

How much does it cost to stay at Mercure Resort Sanur?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at Mercure Resort Sanur on 8 June 2026 start from AED 206, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Resort Sanur pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Mercure Resort Sanur?

Check-in start time: 3:00 PM; Check-in end time: midnight. A 30% fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Mercure Resort Sanur?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Mercure Resort Sanur provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of IDR 350000 per vehicle applies.

Where is Mercure Resort Sanur located?

This Sanur hotel is on the beach, 0.8 mi (1.3 km) from Sanur Beach, and within 9 mi (15 km) of Waterbom Bali and Kuta Beach. Legian Beach and Double Six Beach are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.0

Very Good

8.0

Cleanliness

8.2

Location

8.6

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 216 out of 701 reviews
Rating 8 - Good. 320 out of 701 reviews
Rating 6 - Okay. 104 out of 701 reviews
Rating 4 - Poor. 44 out of 701 reviews
Rating 2 - Terrible. 17 out of 701 reviews

Reviews

Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was incredible, excellent variety, eggs and omelettes as you like them, service always friendly and restaurant very pleasant and well run. Thank you.
A typical room in this resort. Very comfortable, all landscaping was immaculate.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful landscaping, beach access and friendly, responsive staff. When I checked into the room the A/C wasn’t working, they quickly relocated me.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little dated but in a perfect location. Loved the staff, and they are very honest & caring.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Leone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay at Mecure Sanur. Rooms were very quiet with comfy beds & pillows. All staff were extermely helpful & friendly. Property is dated however it is in a quiet location on the beach with plenty of restaurants & cafe's nearby. Would stay here again.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

sahana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent grounds, pool, staff and breakfast! Only downside, front desk staff who answers the phone doesn't speak English and often does not address your request, request to speak to someone who speaks English.
Stayed 6 nights in Dec 2025
Verified

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities
Great location close to the beach, perfekt for our 2 year old son. Staff super friendly and helpfull if needed. Breakfast had evereything yoposspossible
Stayed 13 nights in Dec 2025
Verified

10/10 Excellent

Aleksa

Liked: Cleanliness, staff & service, amenities
Good hotel in great position right on the beach. You can see wear and tear but staff do make every effort to make stay very welcoming. Especially waiting staff and room attendant
Stayed 4 nights in Jan 2026
Verified

6/10 Okay

Geoffrey

Liked: Cleanliness, amenities
Room is dated but clean. Staff extremely friendly. To many dogs in the area, barking day and night and urinating on beach bean bags. Great location. D
Stayed 12 nights in Jan 2026
Verified

10/10 Excellent

Glauber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in and very convenient location, breakfast is great and staff friendly. The property could use some renovation in the rooms. Overall great stay!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Sarah Louise

Liked: Cleanliness, staff & service, amenities
After a few hiccups, the staff were very helpful and made our stay wonderful. The resort is beautiful, situated in peaceful area. Can’t wait to revisit again
Stayed 8 nights in Sep 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mecure was great. Staff, facilities, breakfast all great. We stayed before, we came back, we will stay again.
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our 7 night stay. The room was plain & clean, I had the best sleep there. The breakfast was nice; with a variety to choose from. Staff were helpful and accommodating. The pool was nice and clean. Right opposite the beach with plenty of beach chairs. Close to a shop, laundry & massage. Favourite restaurants near by: Bella Italia- lovely food. The massages at the hotel were lovely, especially the foot reflexology. The beach massages were also great. I’d happily stay there again.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

george

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff are extremely friendly and helpful, nothing is too much bother for them, the hotel is extremely quiet and a great place to wind down and chill and is only metres from the beach and a short walk to the local bars, restaurants and shops
Stayed 10 nights in Sep 2025
Verified

8/10 Good

Katherine

Liked: Cleanliness
It was clean and the staff are very friendly
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Debbie

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel right on the beach, lovely staff, beautiful gardens, constantly cleaning. Room big with everything you could need. Lots of choice at buffet breakfast. Fire dance and sea food bbq night very expensive by Bali standards. Plenty of sun beds on the beach and round both pools. On the whole a lovely stay.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay. The staff are amazing and helpful with everything. Great location and will definitely go back.
Stayed 7 nights in Apr 2025
Verified

8/10 Good

Marian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing holiday. Beautiful pools and friendly staff
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Marian

Liked: Amenities
Friendly staff. Great pools. Nice beach area
Stayed 14 nights in Apr 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet area, great for relaxing.
Stayed 14 nights in Dec 2024
Verified

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very relaxing time at this property, Staff were great, food was excellent, huge selection of breakfast choices.
Stayed 4 nights in Aug 2023
Verified

10/10 Excellent

george

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to stay and the staff are very friendly and nothing is too much bother also very quiet but only a minute or two to walk to the local bars and restaurants
Stayed 10 nights in Aug 2024
Verified

8/10 Good

Gabriel

Good breakfast, good swimming pools, good access to the beach. But the hotel is old and needs some TLC. It's time for them to replace those old towels.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
This resort was an amazing experience, unfortunately we couldn’t enjoy the SPA because it was always full, but the private beach is very close and beautiful. The staff are all amazing and very kind and friendly.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the beach and area. The breakfast options are plentiful.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, friendly staff will do anything for you, close to good restaurants, beach at yoir door step.
Stayed 5 nights in Aug 2024