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"Truly amazing hotel. Staff/Food/Trips can't be criticised. Hotel helped me to arrange a trip to climb Villarica Volcano. The guides they use to climb the volcano are top notch also"

"This was my 5th time staying at Enjoy Pucón, and overall I still had a great experience. Not everything was perfect this time around. I was given a rear-facing room instead of a lake-view room, which was a bit disappointing. Also, when I asked for ice, I was surprised that they charged to bring it up to the room. Small things like that can hurt the hotel’s reputation. The spa facilities are okay. I spent two days there and paid over $150 for additional massages. Unfortunately, both sessions...

"Clean room. Rustic setting with beautiful surroundings. Great water pressure in the hotel portion. Staff responded promptly to WhatsApp messages. Not too far (30 minutes drive) from the town of Pucon. I would have liked to have had access to a kettle to make my own coffee and tea in my hotel room (they had these in the cabins) and an iron to press my own clothing as this was a wedding event. I did use the hotel laundry services to re: press my suit and shirt and they did a great job for $10....

"Staff is very supportive. The breakfast is organized by shifts. The rooms were clean, with new towels every day. There's free parking and the hotel is close to downtown, just few minutes walk. Very nice experience "

"Stunning views, world class food. Stuffed trout was amazing. We loved our relaxing stay there. Good pool and sauna. Fabulous staff. "

"Very clean and comfy room, friendly staff and even friendlier cats <3"

"Das Zimmer, die Umgebung, das liebevoll zubereitete Frühstück und die Freundlichkeit des gesamten Hotelpersonals. "

"Good location, clean rooms, helpful staff. Thanks!"

"The woman in the front office was very kind and friendly. She even gave us an upgrade to a larger room at no extra charge. She was flexible and let us check in early. The room itself was spotless and everything worked. It had a complete kitchen with everything we needed to cook several meals. The bathroom even had a bidet attachment which is often unavailable when travelling. The hotel's windows had stunning views of the lake. The grounds are beautiful and there is even a pool and area...

"Desde el primer minuto, el personal muy acogedor, la pieza tiene un tamaño maravilloso, al igual que el baño, solo buenas experiencias en el hotel, si algo pudiese decir, es la velocidad del wifi y la TV no es tan actualizada "

"An awesome location. Stayed a little before the season so it was quiet. Excellent location, the domo was very comfortable, breakfast was delicious and the location was perfect. "

"This is excellent choice if you are staying for longer period of time in Pucon. It is in walking distance to city center and lake Villarrica.It does have a secured parking. The lofts are comfortable and spacious. Well equipped kitchen with everything you need to cook if you choose to do so. The host was very helpful and we received a complimentary bottle of wine."

"There’s nothing I enjoy more than coming back to a place after two years and being remembered. Everyone was eager to provide anything I needed, from towels to every small detail. I truly felt that the staff went above and beyond to make me comfortable. The rooms were perfectly clean, and the location is fantastic. If you’re going to Pucón, I don’t think you’ll find a better spot."

"Nice room, quiet, good breakfast, nice efficient check in and out, nice service, clean and modern and convenient to many nearby restaurants "

"El servicio muy atentos y amables, ademas del hermoso lugar"

"Holiday Inn standard features are there, consistecy of the brand makes me stay in their facilities."

"Cabañas muy bonitas, amplias y cómodas. Un Parque hermoso muy bien cuidado o y con juegos para los niños y piscina. El personal siempre atento y agradable. Gracias por todo."