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"The pillows inside is very dirty. The bathroom behind the toilet is dirty. The sink in the bathroom. We have a fungus showerhead through the water splash anywhere."

"Habitación limpia.alberca al aire libre y techada..muy agradable lugar para relajarse y disfrutar con la familia"

"Martha in reception is so so friendly and accommodating! Everyone in the staff are so helpful."

"The hotel is not how you see the picture the room was very hot no fan doesn’t work good"

"No hot tub- pool is not very nice - not heated and outside of the hotel. Have to cross parking lot to go to the pool"

"Clean property and great location. Will come back!"

"We usually stay here because every room had a ocean view. This time they have a huge tent set up blocking the ocean view. We asked at the front desk and that tent is permanent now. So ask before booking a "ocean view" room."

"Great location"

"Since we walked in to the Hotel, we were greeted by their friendly staff. All the time we were there, someone always asked if there was something they could help us with or if we needed anything. The whole staff made us feel like very important people. The rooms were nice, clean and modern. We loved the electronic black out curtain that helped keep the light out of the room which allowed us to rest even more."

"I love it"

"Regresaré pronto ! Súper amables , las habitaciones muy cómodas"

"I liked the fact that this property / room was very clean . What I didn’t like is that the walls are very thin and I heard every person who talked and walked passed our door . I definitely enjoyed the rooftop bar and Alex the bar tender made the best mint mojito."

"Mala atención"

"The food was delicious and the staff where so nice. The rooms where so clean."

"The staff was so nice and friendly"

"Me gustó bastante la estancia en la habitación, tranquilidad, limpieza y buen ambiente"

"Beautiful resort! We loved waking up to the sounds of the birds. Breakfast is very good. Staff is very friendly. For a resort that size, the pool is very small. And the gym even smaller. But we made it work and definitely will stay again at El Cielo!"

"Muy bien el lugar solo el perspnal para check in no son muy amables y el joven Que me entrego mi veiculo tambien muy desatento aunque le di su propina. Ah pero el mesero de el bufet super amable un 10 para el"

"El menú fue el mismo de los 3 días chilaquiles y huevo pudieron avisarle un poco, si tenía buen sabor mi habitación no tenía vista completa al mar, en lo personal le falta más atención a las habitaciones ya que las alfombras no estaban limpias y estaban manchadas y la habitación no olía a limpio no tenía aire acondicionado ni ventilador, algo viejas las habitaciones les falta remodelación a todo en general hasta a los baños"

"Clean room, friendly staff, delicious breakfast. Onsite spa service was excellent.Will definitely stay here again."