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"Good place to stay but property needs updated too old"

"Terrible customer service"

"The worst level of service. Light nobs were broken, bedroom TV was not working at all, hand shower of the restroom were broken. "

"I have written a personal mail to the General Manager explaining the issues"

"Yes, all good "

"Everything was great including the room very nice and the breakfast was great. We booked the executive club, which were not informed, so couldn’t take advantage. Secondly the hotel gets too busy from outsiders to take pictures, Which i found annoying. Perhaps separate entrance for room guest. We we not also informed of the other facilities available including in the hotel. If the management takes into consideration this could be a great place to stay."

"I had a very good experience at the hotel. The staff were delightful and quick to help. My room was well equipped for a business visit with good working space and wifi, as well as being comfortable, quiet and had a great view towards the beach and sea. I used the gym, ate breakfast and had coffee from the coffee bar - all very acceptable. It has my recommendation"

"Room was spotless and the staff were awesome Nice spa"

"Room furniture, TV"

"Nice Staff …"

"The staff are very friendly and helpful. They personalise their service and provide excellent hospitality. Mr Minahj of the hotel restaurant very nice. He personally remembered my requests and followed it to the T the next day. Staff are very keen on improving their service and they are open to hear what you want."

"The hotel was nice. The staff were very professional and helpful. Would definitely stay here again."

"In heart of Gulshan, Dhaka. "

"Stayed with family in jr suite. Excellent accommodation! Staff was extremely friendly! Shuddat was an excellent server. The breakfast menu was fantastic. Roof top swimming pool and view is one of kind. "

"Room is not clean properly and some bad smell. "

"Good "

"Reception staff ok . Room clean was ok . But not that upgraded Needs renovation. Staff behaviour was ok. "