Does Hotel Noorjahan Grand have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–6:00 PM.

Is Hotel Noorjahan Grand pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Noorjahan Grand?

Self parking and valet parking are free at this property.

Does Hotel Noorjahan Grand provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Noorjahan Grand located?

Situated in Sylhet, this hotel is within 1 mi (2 km) of Shrine of Hazrat Shah Jalal, Shahi Eidgah, and Keane Bridge. Shahjalal University of Science and Technology and Adventure World are also within 6 mi (10 km).

Hotel Noorjahan Grand Reviews, Deals & Photos 2025

10/10 Excellent

Mohammad

4 October 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

everything was good

Stayed 1 night in Sep 2025

8/10 Good

sondu

2 March 2025

Liked: Cleanliness, staff & service

Hotels is ok. Good location but can be little noises. Hotel need updating with decorating.

Stayed 1 night in Feb 2025

2/10 Terrible

MAHBUB

15 June 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Very unprofessional staff . Will not recommend !

Stayed 1 night in Jun 2025

8/10 Good

Motaher

13 August 2023

Liked: Staff & service, property conditions & facilities

Was a great location Staff were very helpful

Stayed 12 nights in Aug 2023

6/10 Okay

Ruman

28 May 2025

Liked: Cleanliness, staff & service, amenities

Gym who work for front desk so bad behavior!!!

Stayed 3 nights in May 2025

6/10 Okay

Hameem

13 October 2024

Liked: Staff & service, amenities, property conditions & facilities

Good facilities. Food was not nice and the WiFi was poor.

Stayed 5 nights in Oct 2024

8/10 Good

Verified traveler

1 January 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central location and very affordable. Breakfast is not great and is the same everyday. Hotel is abit outdated but comfortable and spacious rooms. Thank you Shumon and Shuhag (sorry if name is wrong) for great service. Cleaned room and provided extra towels etc when needed.

Stayed 8 nights in Nov 2024

8/10 Good

Abu

1 January 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Doreen

20 May 2025

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

Overhyped place and they falsely advertise rooms on other websites. My experience was not so great. Staff was attentive to our needs however the rooms are not up to par. They advertise king bed for premium double rooms on their website and charge more for those than executive room. But when I checked in, I was told all their rooms have queen beds except for Grand suite room. One of my rooms had dirty stained carpets and no general amenities provided for some of our rooms.

Stayed 4 nights in May 2025

8/10 Good

Syeed

11 February 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sylhet business stay

Check in was smooth. There was a minor issue with the room which was resolved very quickly and efficiently. GRM Mr Rony Hasan was very helpful and there was no issue thereafter. The hotel could do with some renovation but the staff were always cleaning, friendly and willing to assist whenever we saw them. Catering manager Mr Noyon was brilliant in looking after us. Food at the breakfast and the Antalya restaurant was delicious in particular the Pad Thai! I would highly recommend a stay at Noorjahan.

Stayed 7 nights in Jan 2025

10/10 Excellent

Leonard

20 March 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience and very enjoyable!

Overall excellent experience and enjoyable stay. Facilities - from Room (upgrade) to ‘Antalya’ dining, coffee shop and leisure were extremely good. Staff at all levels from MD to Reception, including Restaurant and Housekeeping were courteous, genuinely caring and professional.

Stayed 2 nights in Mar 2023

4/10 Poor

Md

25 June 2024

Liked: Cleanliness

Little bit good

Stayed 2 nights in Jun 2024

10/10 Excellent

Ahmed

30 April 2024

Liked: Property conditions & facilities

I enjoyed staying at the Hotel, Zakir was very attentive to my needs. The hotel is ideally located and has a very good standard. I would recommend it to others. I was a little disappointed though with the gym out of service. I guess something like this can't always be avoided.

Stayed 2 nights in Apr 2024

8/10 Good

Mohammed Abu

12 November 2023

Liked: Staff & service, room comfort

Enjoyable hotel with great service

We enjoyed our stay, although the hotel is a little rough around the edges. Some of the rooms had an awful chemical smell, the noise pollution from outside was 24/7. Staff are really helpful and friendly, service from hotel staff was excellent but the hotel restaurants were very slow. Location is great for shopping trips in Sylhet.

Stayed 16 nights in Oct 2023

8/10 Good

Rayah

12 March 2023

Liked: Cleanliness, staff & service, amenities

Disliked: Property conditions & facilities

the noor jahan is in a prime location and was close to everything we needed. the rooftop restaurant, pool and ambiance was fantastic! however the rooms are a little run down and our toilet stopped working in the middle of the night with no mechanic available to fix it. other than that issue, we really did enjoy our stay.

Stayed 2 nights in Mar 2023

4/10 Poor

Hazi

26 November 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Not good

Stayed 1 night in Nov 2024

6/10 Okay

Mohammed Abu

6 January 2025

Disliked: Property conditions & facilities

Good for its location and friendly staff

Second time we’ve visited, sadly the hotel seems to have dropped in quality. For starters they messed up our booking, which we luckily noticed before arrival and mostly sorted out. 2 out of 4 rooms were booked for different dates and after sorting out only 3 out of 4 rooms were ready to use. Staff are friendly and helpful. Restaurants are as slow as ever, all orders take minimum 1 hours (minus the one time I set my phone timer and said I’m gonna take them up on the 30 mins they said it would take, it took 35 mins which is okay. We got a fright one night when they decided to smoke out the whole floor at 12:30am to kill mosquitos, we woke up choking on smoke. Some pre warning would have been good, as we thought the hotel was on fire. Overall quality and comfort isn’t great, I’d say it’s like a 2/3 star experience. The roof and pool are the highlights, but even they have lost their appeal somewhat.

Stayed 16 nights in Dec 2024

4/10 Poor

Verified traveler

3 February 2025

Disliked: Cleanliness, staff & service, room comfort

Make sure you get the right room!

I recently stayed at Noor Jahan Grand in Sylhet, and unfortunately, my experience was not pleasant. I had booked a Premium Deluxe room through Hotels.com, but upon check-in, the receptionist initially gave me a Deluxe Double, which was much smaller than what I had reserved. After pointing this out, they changed my room, but the issues did not end there. The cleanliness of the room was below standard. The toilet was not properly cleaned, and it was evident that the cushion covers and cushions had not been washed after previous use, as there were visible stains. This was quite disappointing, especially for a hotel that markets itself as a premium option. Overall, the service and cleanliness did not meet my expectations, and I would not recommend this hotel unless they improve their standards.

Stayed 1 night in Feb 2025

2/10 Terrible

Bibash

23 January 2024

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

This place is nothing like the photos. Hotel is completely outdated. I booked the royal double room it was so small and was not what the pictures showed. Bathroom shower floor was broken, and sink, super dirty. Place just needs renovation. Greeting from Reception was poor. Eventually they gave me much better room, transportation going to this hotel is very bad because there is construction front of the hotel. Overall I would not recommend if you’re looking for a clean place. Breakfast was decent and do not provide bottle water and have to pay. Floor Staff was very friendly and helpful.

10/10 Excellent

Jahanara

6 August 2024

Liked: Cleanliness, staff & service, property conditions & facilities

We really liked our stay here and we were very well looked after. We had booked 3 rooms as a family and as it was during the protests/riots recently the hotel was practically empty so we got the pick of the rooms. Sanzina at reception really looked after us and made sure we had everything we needed. The rest of the staff were very accommodating aswell especially the guy who cleaned my room as he made sure I had 3 towels everyday & just got me whatever I needed. I had the corner room which had two big windows which I liked (I am claustrophobic) so wouldn’t have wanted a room with no or small windows. Breakfast was generally good, I would however recommend more fruit and/or healthier foods ie wholemeal chapatti. Just a few minor points, there is a damp smell in some areas which the hotel is trying to sort out, but it is a hot humid country so probably difficult, maybe tiled flooring would be better. I would also recommend having creamer or milk in the rooms for tea/coffee, maybe change up the variety at breakfast a bit more as we were there for 10 nights and the brekkie got a bit boring albeit there was a good selection. Overall a great hotel, probably the best in the area and we all felt at home and the staff looked after us very well.

Stayed 10 nights in Jul 2024

6/10 Okay

Rafi

28 August 2024

Liked: Amenities, property conditions & facilities

Communication before checking in was really poor. To date I have not been contacted about my query. We even tried to phone them but they didn’t pick up. (Including Hotel.com themselves) During the stay it was not much better: we requested an additional bed/mattress (room was supposed to sleep 3) but only received this after asking twice and on the second day of our trip. We also requested for a bathrobe but this was only given to us on day 4 of our booking. Staff were friendly so no issues there but they don’t seem to respond to queries unless you ask multiple times. There seems to be a mild bed bug problem as 2/3 of us were bitten on legs and back. However I do have high praise for being mosquito free which is really hard in Bangladesh so well done! Facilities were really nice, in and out of the room; however the WiFi was atrocious to the point where 3G did a better job hotspotting my laptop than the actual WiFi and I was unable to work; definitely an area of improvement for working travellers. Food was really nice, loved the breakfast options!! The pool and skyline view were exceptions in my opinion. Can see that this hotel is on its way up to being really good but still improvements required.

Stayed 7 nights in Aug 2024

10/10 Excellent

Verified traveler

21 March 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 8 nights in Nov 2024

4/10 Poor

Nicole

4 February 2025

Disliked: Staff & service, property conditions & facilities

Stayed 2 nights in Jan 2025

8/10 Good

Siraze

21 January 2025

Liked: Cleanliness, staff & service, amenities

Great location and friendly stuff.

Stayed 3 nights in Dec 2024

6/10 Okay

Babu

18 January 2025

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

The Room was dirty and nasty also very bad door lock. I stayed 3 days they never changed the bad sheet.

Stayed 3 nights in Jan 2025

Hotel Noorjahan Grand

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