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We booked a hotel based on what was shown on the website, but upon arrival, we were given a completely different hotel — Al Ebraj Hotel — which looks nothing like the photos on the booking site. They told us this is our hotel, but it does not match what we originally booked.
Regards,
M. Khan "
"I had to book this because of issues at noor jahan hotel. Mustafa at the front desk was very welcoming and all my needs taken care by him. Highly recommend anyone looking for a place to stay. Place is clean and comfortable. "
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Enjoy the collegiate vibe when you visit Shahjalal University of Science and Technology, during your trip to Sylhet. Amble around the area's forest or visit its temples.
Keane Bridge is just one of the places to see in Sylhet, so why not enjoy the other things to explore during your travels? Amble around the area's gardens or visit its temples.
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We booked a hotel based on what was shown on the website, but upon arrival, we were given a completely different hotel — Al Ebraj Hotel — which looks nothing like the photos on the booking site. They told us this is our hotel, but it does not match what we originally booked.
Regards,
M. Khan "
"Great location, plenty to do within walking distance such as shopping, dinning, ATM machines. Also its very easy to find CNG / Rickshaw right outside the hotel.
The staff are welcoming, the rooftop pool was nice (not heated), The sauna is good but takes about an hour to fully heat up. The gym was ok for cardio but the heaviest dumbbells are 10kg - however, there is a local gym down the road 4 min walk.
I think bathroom tiles could have been better cleaned, Overall it was a positive experience and I would come again if I ever needed a convenient stay. "
"We really liked our stay here and we were very well looked after. We had booked 3 rooms as a family and as it was during the protests/riots recently the hotel was practically empty so we got the pick of the rooms. Sanzina at reception really looked after us and made sure we had everything we needed. The rest of the staff were very accommodating aswell especially the guy who cleaned my room as he made sure I had 3 towels everyday & just got me whatever I needed. I had the corner room which had two big windows which I liked (I am claustrophobic) so wouldn’t have wanted a room with no or small windows. Breakfast was generally good, I would however recommend more fruit and/or healthier foods ie wholemeal chapatti. Just a few minor points, there is a damp smell in some areas which the hotel is trying to sort out, but it is a hot humid country so probably difficult, maybe tiled flooring would be better. I would also recommend having creamer or milk in the rooms for tea/coffee, maybe change up the variety at breakfast a bit more as we were there for 10 nights and the brekkie got a bit boring albeit there was a good selection. Overall a great hotel, probably the best in the area and we all felt at home and the staff looked after us very well."
If I need to cancel my hotel reservation in Sylhet, will I receive a refund?
Yes! You'll find that most hotel reservations are fully refundable provided that you cancel prior to the accommodation's cancellation deadline, which is often 24 or 48 hours before your scheduled arrival. If you have a reservation that's non-refundable, you might be able to still cancel and be given a refund within 24 hours of your booking. Filter your search by fully refundable to find flexible hotel deals in Sylhet.
Where can I learn more about changing or cancelling my trip to Sylhet?
What's the best hotel to stay near Shrine of Hazrat Shah Jalal?
Adjacent to Shrine of Hazrat Shah Jalal, Hotel Star Pacific is one of the top choices for your stay based on our traveler data, and this 3-star hotel offers a restaurant and an outdoor pool. Other good choices within a short distance include Hotel Noorjahan Grand and Grand Palace Hotel & Resorts Sylhet.
What about the best place to stay near Shahjalal University of Science and Technology?
One of the top choices for your stay is Hotel Star Pacific, located 2.6 mi (4.2 km) from Shahjalal University of Science and Technology, and this 3-star hotel offers a restaurant and an outdoor pool. Hotel Noorjahan Grand and Grand Palace Hotel & Resorts Sylhet are other good choices within a few miles.
What's the best accommodation to stay near the beach in Sylhet?
What is the best accommodation for staying close to Osmani International Airport (ZYL)?
Hillside Holiday Home is a popular 3-star hotel featuring free breakfast and a restaurant. It's located a short 0.6 mi (1 km) from Osmani Intl. Airport. Other choices close to the airport include All Season Lodge and Hotel-All Season Lodge.
How is it to stay in Sylhet?
Visitors can enjoy all that Sylhet has to offer including the gardens, temples, and university setting. Tourists can also enjoy the city's theme park and zoo. In Sylhet, there are 78 hotels and other accommodations to choose from. Find out more about Sylhet.
The hottest months are usually April and May with an average temp of 80°F, while the coldest months are January and December with an average of 70°F. The rainiest months in Sylhet are June, July, August, and May, with each month seeing an average of 34 inches of rainfall.
