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"Only complaint is the amount of time it takes to call an elevator - otherwise we had an amazing stay! Fallsview room is worth it!!!"

"The mattresses could be updated, or beds tended to sag in the middle."

"I have stayed here a few times and when I booked I didn’t realize that they bought the hotel next door and that is what they now consider the courtyard it’s a run down Motel that they are trying to fix up definitely not worth the money and someone sprayed some type of body spray that I couldn’t handle but staff was able to find a room in the tower and a small fee to upgrade to Fallsview Note for next time"

"Hotel was clean and staffs was so nice , we got the really good falls view from our room . Will stay here again next year when i visit ontario"

"There is no smart tv the hotel is very very old Some if the ice and vending machine is not working . Just be sure when you booked its not FALLS VIEW it a REVIER VIEW which is totally different"

"The cleaning staff were very, very friendly, but they didn't clean the room even though we had the "please make room up" sign up all day. The rooms weren't updated, even though we upgraded to a lake view in the newer tower. It looked old and tired. The bed and linens were nothing to write home about either. The towels, though, were nice, white, and fluffy! I also liked the robes. I was sent an XXL, so I was swimming in it, but I could have called and requested a new one; it didn't seem all that...

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