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"Clean but the room was tiny and we had nowhere to open our suitcases."

"We loved it there. Our kids really enjoyed seeing and playing with the ither kids there. Hot pools etc was just down the road. Will definitely stay again in the future."

"Enjoy our stay"

"Staff were brilliant. Couldn't do enough for you. Only downer was constant music in ground floor area preventing any form of relaxation. If you must have music try jazz"

"Close to our itinerary. Easy in/out of Chch"

"Rooms and amenities kept clean and tidy, plenty of space. Restaurant extremely handy with great memu."

"We had the best view of Mt Cook from our room. The rooms were generous sized and clean. Staff were really helpful. We had a wonderful stay!"

"Excellent location, property well maintained, beautiful comfortable spacious place to be on a snowy wonderland weather"

"Had a lovely three nights here, comfortable beds, excellent shower with heaps of water pressure. Ate at the restaurant each night. The restaurant staff are very good at their job. Also must say the lamb shoulder and aged beef were excellent."

"Was in a great location, a comfortable bed and nice big window to enjoy the view. Nice bar downstairs. Have never had to pay for parking before - that was a surprise."

"Our room was very clean and tidy. We made a reservation on line for dinner only to find out that we had booked for the Novotel at Auckland not Christchurch. The staff went out of their way to make a space for us even though they were booked out."

"Staff very helpful. Breakfast nice. Great location."

"alright"

"LakeSideに4泊。毎朝、夜明け前〜日の出迄の移りゆく風景＆夜空を部屋から見られ、最高のロケーション。 観光バスの集合場所、長距離バスのバス停もすぐ側。スーパーにも近く便利。 共同キッチン、コインランドリーもありよかった。スタッフも親切でフレンドリー。また、テカポ湖に行く機会があれば宿泊したいと思います。"

"On-site restaurant delivered our dinner hot and ready to eat. Nicely presented and was a nice meal. The room was not clean. Two dining room chairs were soiled and stained. The shower was dirty, ( scum and dust )and a wet facecloth was hanging over the top of the shower, I suspect it was a used cloth. When we checked for the kids toys under the single beds there was rubbish and a unknown pill under one of the beds. Only one coffee sachet in the complimentary tea and coffee...