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"The location of the resort is great amazing views of Papagayo. The welcome was average and immediately they try to upsell you on rooms and ready to charge you to go to a better room. Although the room I preselected prior to checkin was perfect. The rooms are great, clean and the day to day staff, servers, drivers were very friendly. Special thank you to Kevin in the pool area, Pamela who assisted us in our initial check in to cover for our agent shortfall. Kimberleen provided great service at...

"This hotel will ruin all other hotels for you. The staff was incredible, the grounds were immaculate, the room was amazing, the wildlife and beach on property were unreal. Seriously, if you stay here, there’s no going back to mediocre hotels. You’ve been warned. We’re 100% going back. My wife literally cried when we were leaving."

"Overall amazing property with beautiful views. The golf course is a must!"

"Nice clean hotel, very close to the airport and car rentals. Has a small poolside restaurant and bar, which makes it a plus."

"It's a nice place to spend the night while waiting for a flight. However, the food could have been much better. Example of this was the bland and large portion of food. I wouldn't recommend the restaurant."

"Pre airport sleep stay. A/C worked well enough. No hot water, but the unheated water was refreshing and not too cold. Staff were great. Tight parking, but manageable. Centrally located."

"The office closes at 6 P.M. and we got there later in the evening and we had trouble getting a room. Expedia should coordinate with their client hotels that they will be open ."

"It was a comfortable bed and relatively quiet. The photo was misleading as we thought all the doors opened to the outside, but in fact, they all opened to an inside corridor so we could hear people in the morning. Also, we didn't see that we needed to check in by 10 p.m. so it's good we called and found out and they were kind enough to wait for us as we had a late flight. Otherwise, everything was great."

"It had everything we needed for our group of 6. Super confortable and very clean. Beautiful property."

"Unfortunately, the hotel is quite old. For the price I payed, does not have enough to offer. It has coffee maker. but not coffee, it not have a fridge, the air conditioning is old and do not regulate the temperature well."

"This was the worst Expedia hotel booking experience I've ever had. The bed was dirty, the room was dirty, the AC didn't work very well and the mini-fridge was leaking. At night the place was locked down and I felt like I was in a prison. I left the hotel and checked into the Hampton Inn down the road."