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"Staff was very helpful."

"Personal atento y amable."

"This property is dates Needs renovation Food was very basic and not high quality Shower functionality was so complicated ( havent seen that anywhere!) Cleaning staff was very warm and nice"

"Absolutely loved it !!! Just make sure when booking the resort , book a flight from Liberia Airport not San Jose AirPort"

"There’s no Wi-Fi throughout the entire resort it’s only in the common areas. It’s also not worth paying extra for the mini bar. They claim that they only restock it every other day but in my six day trip, mine was only restocked once after I called multiple times, & spoke to multiple people, telling them it was never restocked and they ran out of water bottles, so being someone who needs to take medication in the morning I had to remember to take cups of water back to the room at night"

"Not close to the beach as the picture said"

"Our stay as very good. The staff was very friendly, and for the most part, very helpful. The bartenders were quick to serve you and most of the drinks were solid. There were a few instances where the servers didn't execute on requests--cooking the steak to customer preference, forgetting drink orders, delivering alcoholic beverages when virgin was requested. This last bit could just have been lost in translation. Aside from the above, the buffet style restaurant served up tasty and healthy...

"The breakfast menu was good. I liked that cooks were available at multiple stations to prepare omelettes, fresh juices, or desserts. There was enough food at the main breakfast area. I see less waste than at other resorts I've been to."

"Overall, I had a really good time. The food was actually very good compared to some of the reviews that I saw that mentioned it was mediocre. The transportation staff were top-tier and their driving abilities are unmatched. The only thing is that I did call and asked for the in room snacks to be stocked, but that was never done during my time."

"Overall my wife and I made the best of it and enjoyed; however we will never return to this resort. The good was really the staff. They work very long shifts - you might see the breakfast server as the bartender in the evening. Most of the staff were friendly and helpful. Now the bad…We saw on the site that there was construction at a neighboring resort; however they start early and work until late. The construction could be heard all day long - even during the massage with music on. To add...

"It was nice little expensive for what you get"

"Nice"

"The resort was beautiful and we enjoyed our stay. Location was great. Food was delicious. Pools with swim-up bars were the best. We saw monkeys in the trees and iguanas swimming in the pool. We were there in April so no crowding. The balcony overlooking the pool was great. At check-in the desk clerk was very short and impolite. Ice machine for our section of the resort (across the street from the beach and restaurant) was out, making it inconvenient. The AC (mini split) only cooled the area...

"Staff was fantastic! Christian was a great bartender. Facilities were beautiful. The breakfast buffet was good but the rest of the food was just MEH"

"We had a great stay at the W. It was a beautiful resort with helpful staff. There was some wear and tear on furniture in the room but didn’t impact the stay. It was definitely pricey but paying for the brand. Only thing I wish was that for families traveling the adult only pool is beautiful and we will there were some hours that kids could enjoy the space as well."

"The food at the restaurants was not very good for such a well kept property"

"The resort was over all nice only issue we had was the day we needed to leave to the airport to depart the transportation to bring us down took an hour to come get us and almost made us late for our flight. The resort is up a hill and no walking is permitted for safety. So you are forced to wait. We called the office several times to get picked up and the phone would just ring and then they would answer and tell us to wait outside so we waited outside of our room for one hour before being picked...

"The Andaz Costa Rica Resort at Peninsula Papagayo was incredible and truly exceeded our expectations. The resort was beautifully maintained, with breathtaking scenery at every turn. We especially loved the pools, the seamless boat rides to the beach club, and the consistently friendly and attentive staff. One of the highlights was enjoying our morning coffee at sunrise while listening to the howler monkeys—an unforgettable and uniquely Costa Rican experience."

"My wife and I enjoyed our stay immensely. Beautiful location, kind & friendly staff, right on the perfect walking beach with some pretty solid waves for jumping as well. Would definitely stay again!"

"Great location! But apart from the location, the experience of the hotel doesn’t match the premium price it charges. We don’t recommend it and won’t go back."