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"Since I arrived I was waiting like 25 minutes because I did my reservations by this app, the second thing is my room was in a bas condition ac not working properly, the bathtub wasn’t working properly, I asked for help and that they to long to send someone to check my room, after that they changed my room and I forgot something and my old room and they never found. So disappointed"

"My favorite part of my short stay there was the area: very vibrant and full of shops and restaurants that can be reached after a short walk. I also saw a subway station but I didn't use the subway. The hotel itself is very big. My room was on the 10th floor so I had great views on the city from my window. But the elevators didn't work so well. I was told that one of the two elevators was in maintenance so I once had to wait very long for the elevator to come and when it didn't show up after 10...

"Las habitaciones son amplias y muy limpias. El alojamiento en general necesita algo de mantenimiento y remodelación."

"Excelente"

"I was very disappointed in this hotel knowing it should be one of the 5star 1st they try to borrow me secondly it was a problem for them to heat my food up if I bought something that wasn’t from the hotel knowing the rooms don’t have microwave , always have to call for room service would leave all day and come back and the room wasn’t clean , Nicole at front desk always have a attitude. The location is great could walk and find alot of places but didn’t feel welcome at this hotel at all would...

"I reserved a room for my parents, and they mentioned that there were some cockroaches in it. Reservé una habitación para mis padres, y ellos mencionaron que había algunas chiripas en ella."