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"Quality hotel. With professional staff"

"Hotel had plenty of parking, a restaurant, gym with pool and sauna and a Starbucks. It’s located in a really nice new area of Swansea. Room was nice big, the bed was comfortable, How there was a few stains on the carpet. Gym is ok, however changing rooms need to be cleaned more and sauna and steam room have a really strong unpleasant smell. "

"The staff really make this hotel — they’re fantastic! Always attentive, checking that everything is okay and asking if you need anything. The hotel is currently undergoing some improvements, but that didn’t spoil our stay at all. Our room was fantastic, everything was very clean, and we’ll definitely be back. The breakfast was really nice and tasty I would recommend the Welsh Breakfast "

"On room had a lake view and the staff were great!"

"We saw the beautiful grand exterior online and believed that's where we were staying. Alas, when we arrived to check in, we were told that we were actually staying in an adjacent building. This was news to us. We were walked out a side door, bags in tow, across a street, and into another building. It all felt very strange, as the very pleasant, but somewhat manic, staff member came out from behind the desk and attempted to wheel our two (very heavy) bags herself (there was no bellman), even to...

"Breakfast, running out of food"

"Rubbish was found all over the floor (plastic nails, bottle of water under the dressing table, half eaten cookie), bed extremely uncomfortable, food in the restaurant salty(when sent back the tone was like I was asking for more food, rather than trying to rectify error politely), no idea how this place is 4star, would never go back. Spa just re-opened after refurb, but works still going on, debri everywhere, smell of silicone in the changing room revolting. Staff on reception and spa lovely. "

"Lovely clean accomodation and very accommodating staff. Had a lovely breakfast in the morning!! Would stay at again! Recommended. "

"Room was well equipped and spotless. Set in the most beautiful setting. The restaurant and bar as so perfect you never want to leave. To top it off the staff could not be lovelier - genuinely couldn’t do more to make us more comfortable and at home."

"Stayed at Hoopers Hotel for two nights with my wife and baby and had a really nice stay. The room was comfy, we all slept well, and the sea view was lovely. Nice little touches with tea, coffee, snacks, and a ceiling fan to keep the room cool. Even though it’s on a busy road, it was surprisingly quiet. Really good value for money. We would definitely stay again."

"We didn't have breakfast at the hotel the drinks selection was ok could of done with draught beers as they only had bottle of beer maybe more selection "

"Drawer in room had not been cleaned, however was rectified by staff upon being informed"

"It sounds trite but this is truly a gem of a hotel. Beautiful location, quiet, lovely gardens, very comfortable room and first class service throughout the hotel, from welcome at reception to saying goodbye. Restaurant (Artisan Room) was very good, the staff here so very helpful and lovely with it. Food is fresh, local and well prepared and served. Could not fault it. Good wine list too. It's a beautiful old house and we thoroughly enjoyed our stay."

"Lovely building and room with a brilliantly big bed and view out of the balcony. There were just a couple of points which made it less than perfect. The waterfall shower was great however the normal shower head did not work which was irritating as I wanted to keep my hair dry. It was also advertised with Expedia as having a continental breakfast included. This was not the case. We had 2 small bottles of orange juice and a couple of small packets of cereal (like you find in a variety pack)...

"Our stay was exactly how we expected "

"Very nice staff and amenities were great. Lovely room and easy parking "

"Good ambience"

"Quiet, comfortable although fine for a single such as myself, the double room was a little small for a couple."

"Lovely old fashioned quality hotel"