Search Apartments in Abergwili

"Parking was fine, bar was OK. We were furious to learn, on checking in, that breakfast could not be served until 9.30am (on a Monday?..come on!). We had to be on our way by 7.30. This was totally unacceptable, as this information was not provided in the booking details. The best resolve we could get was a 20% discount on the evening meal. (Whilst the breakfast was noted as 'free' in the booking details, we know the cost is obviously included in the cost of the room)."

"Nigel and Jane were the perfect hosts, making our stay very welcoming, from the delicious breakfast through to the well appointed room, with fantastic views of the garden and mountains beyond."

"Great hotel in the heart of the town. The food is excellent, staff warm and friendly, and the parking gated and secure. We love this part of Wales and always try to stay here if vsiting."

"Absolutely lovely stay, staff were very friendly and helpful. Bar was open late. Rooms very clean and comfortable "

"Excellent hotel and service"

"Great Hotel, Great Staff..."

"It is very rare that I leave reviews for hotels, but after my experience at the Black Lion Hotel in Lampeter I felt I had to. I stayed for four nights from 16th February and returned the following week for another four nights. During both visits, I had no issues at all. On one occasion I came down for breakfast at 7:30am instead of 8:00am. The manager/chef made it clear breakfast would not be served until 8:00am which I fully accepted and simply waited without complaint. I then returned again on 22nd April for one night on arrival I was confronted by the same individual who immediately spoke to me in an aggressive and confrontational manner bringing up the previous breakfast situation and accusing me of being rude which is completely untrue. When I calmly tried to explain he became more hostile, telling me “you’re not my mate” and threatening to report me to Hotels.com and have me blacklisted. This was said in an intimidating and completely unprofessional way. This happened in front of others, including my colleague, which made it even more embarrassing and uncomfortable. Being spoken to like that without justification was completely unacceptable. It left me feeling uneasy for the rest of my stay which is not something I have ever experienced in over 25 years of staying in hotels. The behaviour I encountered was far below any reasonable standard of customer service, and I would expect much better from any hotel."

"Parking ok if but a little difficult to get to. The access is very narrow. The hotel was very clean and the staff very friendly and efficient. Shops are near by and a really good Indian restaurant is across the road."

"In high st location, easy town centre location if you want other dining options, I dine in good menu choice, was clean & tidy etc rooms are fresh, hotel is over 3 floors, so if your not particularly mobile you may struggle"