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"OK stay, check in slow."

"I have stayed at a few of these hotels for work as I travel around quite regularly. There seems to be a reoccurring theme that the bathrooms have a really horrible drain smell. I would have mentioned this to staff but I dropped my bags off to the room went for dinner come back and it was already around 8:30- 9:00. The second theme is the service in the bar is inconsistent - my drink came quickly and my main came around 20 mins after this .. I had ordered pizza. Also bare in mind I’m a solo...

"Staff were outstanding"

"Superb stay! Excellent from start to finish. Hotel was spotless, the breakfast superb, staff were extremely helpful and pleasant, room and bed were really comfortable and the complimentary Welsh cakes were the cherry on the cake!! "

"Breakfast, running out of food"

"Very good customer service"

"Rubbish was found all over the floor (plastic nails, bottle of water under the dressing table, half eaten cookie), bed extremely uncomfortable, food in the restaurant salty(when sent back the tone was like I was asking for more food, rather than trying to rectify error politely), no idea how this place is 4star, would never go back. Spa just re-opened after refurb, but works still going on, debri everywhere, smell of silicone in the changing room revolting. Staff on reception and spa lovely. "

"Great food menu, staff are first class and prices are very reasonable"

"The room was amazing. The only complaint would be parking. But the host made that problem known to us before we arrived. We had tonpay another 17 pounds for parking."

"Not much beer in stock, I was told there had been an issue over the weekend but I had a glass of wine 🍷. Staff we're talkative, room was spacious and clean, excellent shower and a very comfortable bed. Tea and coffee in the room."

"Stayed at Hoopers Hotel for two nights with my wife and baby and had a really nice stay. The room was comfy, we all slept well, and the sea view was lovely. Nice little touches with tea, coffee, snacks, and a ceiling fan to keep the room cool. Even though it’s on a busy road, it was surprisingly quiet. Really good value for money. We would definitely stay again."

"Chambre sans charme et vieillissante Zone commerciale autour, pas tres sexy Le restaurant fait des offres pour chaque jour mais ils n’avaient plus les references proposées à la carte le jour meme. L’hotel fait le job mais n’a pas le charme des auberges traditionnelles pourtant dans les memes prix"

"Nice staff, time for a rehab of the rooms"

"Beautiful location and superb property "

"The host was very hospitable."

"First time stay at Norton House - warm welcome, good sized room and decent breakfast, which was all good value for money"

"The hotel is a great boutique hotel. The staff at Morgans Hotel, running the property, are amongst the best I've encountered. Everyone is helpful, patient, and takes great care of guests. The breakfast is excellent, with lots of chouces. The amenities are top-notch: Molton Brown, great bathrobes. Though many would say it is pricey, I think the combination of location, luxury, and their fantastic staff, make it a bargain."

"Very comfortable room. Friendly attentive staff. Excellent breakfast menu, well presented. Would stay here again for the location and quality of service. "

"Our stay was exactly how we expected "