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"We booked 2 premier garden view rooms but was greeted with more of a city view and local residents backyards. The property was bigger than expected - but very worn and dated, loved the flowers and trees all around and the various pools. The beach area was ok, sand was rough and packed in - looked man made. Lots of garbage floating in the water. In room 1 the AC was constantly leaking. In room 2 we had door lock issues 3 days in a row where we were locked out of out for hours. It was very...

"Very happy also excellent staff "

"Friendly staffs and an amazing hotel owner. We enjoyed our stay. Ocean view from the room. Lovely sunsets."

"This our 3rd stay at Kandaya. Sadly, lots of upgrading is needed now. We first had a deluxe suite booked. Foul smell was coming from bathroom, TV wasn’t working well and air conditioned was not functioning well. We eventually moved to a villa, which was better but bathroom needs upgrading, tiles from the pool were coming off as well. Gym definitely needs a lot of upgrades. Air condition was always not properly functioning and ALL equipments were so old, most were taped off and too old to use....

"The owner accommodated us with hospitality for an extra guest child without charging us extra. Family friendly."

"Hidden Gem"

"This was our third stay here at Alta. I like the comfort in the rooms, and the property is very peaceful and quiet - with the occasional airplane taking off. The parking lot has always been wide open when I have stayed here, and there is a security guard at the entrance. The Staff have always been super nice and helpful! it looks like a great place to have a company retreat as there are a lot of event spaces available."

"The food at the hotel was excellent and the staff were very friendly and helpful. The tours offered by the hotel are overpriced and you are better going into town to sort out a tour yourself"

"The staff were 10/10. Ultimately professional, friendly, helpful, and resourceful. The view from the room was breathtaking. Sunset from the terrace was one of the best I've experienced. The suite was spacious. The aircon worked perfectly and the linens were clean, soft and adequate for our stay. The bathroom was overrun with ants and other critters. The water pressure of the shower was non-existent and the hot water ran out too quickly. The room had inadequate power. When mobile phones...

"I stayed there three days. They only let you use the inflatable baloon pool for one day and only a short time. How dumb is that? You should be able to use it everyday you are there, not limit it. Who made that decision?"

"No pool…."

"Helpful staff. Quiet location, good pool, and beach. Breakfast excellent. Room nice size. Recommend to stay."

"The staff are very helpful and go above and beyond to make guests feel comfortable"

"Love the place. So good for the kids."