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"Didn’t get the superior room as i originally paid for. Staff rude and unaccommodating. Informed hotel manger."

"Excellente situation mais bruyant la nuit (proche de concert square donc selon l’orientation de votre chambre ça peut être un sujet) Personnel très accueillant et agréable. Très propre et correctement équipé. À Savoir pas de petit déjeuner sur place mais une kitchenette dans la chambre qui s’avère pratique."

"The buffet breakfast was very enjoyable"

"The lift and its call buttons need attention. At breakfast, no mushrooms and the fruit selection was poor. Pool good."

"Lovely hotel but a bit dated. Needs some good cleaning and fixing up. Staff were okay but not as friendly as I would expect and the corridors and common areas weren't the cleanest (mainly dusty)"

"The stay I had, I couldn't have asked for anything else. No matter where I sleep I usually struggle to sleep but one of the best night's sleep I've had "

"Lovely hotel, reception lady was very helpful, Can’t fault it’s location right in the downtown area of Liverpool "

"Staff are helpful and friendly "

"Clean and spacious room. Helpful staff, at 24hrs reception. Free coffee at waiting area"

"A lot of noise made sleep tricky - the mini bar fridge was super loud, the announcements from the station next door, and TVs from other rooms. No climate control so keeping the room at a comfortable temperature was tricky. Staff on the check-in desk were checked out, not particularly welcoming. However, bed was really comfortable, it's nice to have a bath and there is a lot to do near by. I didn't have breakfast, so no idea if it's good."

"Super Lage für Städtetrip, nahe zu nahezu allem in Liverpool, Shops, das Dock, Beatles Museum sowieso, Frühstück war eine Enttäuschung, wenig Auswahl, Kaffee dünn, nur Toastbrot - ich würde das Frühstück nicht nochmal dazubuchen, Atmosphäre war top, schönes Hotel, man fühlte sich durchaus wohl, Zimmer war ok, nicht allzu groß, aber sehr ruhig, super dafür war die Zwischentüre zum Fahrstuhl, die für Ruhe sorgte, Waschbecken im Bad sehr klein, Dusche gut, es war alles recht sauber, das Hotel wohl...

"Lovely stay "

"Lovely hotel-needs abit of an update in the rooms.On arrival was greeted by a lovely lady on reception.Used leisure favilities again could do with an update.The older man on the leisure reception was rude."

"Been here loads of times due to its location and old world decor. Think it will be the last tho.time to try other places. Was On top floor. Could hear lift and voices from next door. As usual radiator not working but plug in heater in room. It’s one redeeming feature was it had a bath "

"Staff were very polite & helpful Room was a decent size, all amenties in room catered for, room was also very clean, good sized bathroom & shower. Did feel as though the room was pretty poorly lit, & not much privacy as there seemed to be apartment windows right across from us. The breakfast was a bit of a let down, there was barely any hot food avaliable, even after we waited another 15/20 mins for them to re stock. I do feel the price of £215 for a nights stay was very steep for what we...

"Clean & v safe area . Superbly appointed rooms handled difficulties ( power cut) very well "

"Clean "

"Ideally located for Liverpool Hospital with convenient overnight car parking nearby."