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"Everything was absolutely amazing , from our arrival to departing . Attention to detail was impeccable , food lovely , staff amazing and very clean."

"A very nice hotel close to center of Chester a pleasant experience a nice spa pool and sauna nice breakfast included"

"Hotel looking dated"

"Excellent service from the minute we arrived, will definitely stay again when visiting Liverpool."

"Very kind, helpful staff. They helped us understand the city and informed us about amenities the hotel offers, such as showing my room key at certain restaurants for a discount. We also left very early morning, and they were very helpful in booking us a taxi to pick us up outside the hotel at 3am to take us the Liverpool John Lennon Airport. The room was very clean and comfortable, and was equipped with a small kitchenette (sink, plates, cutlery, fridge, etc)"

"Very clean.lovely newly refurbished bathroom. Probably the best shower I have had in a hotel room. Staff were very friendly and helpful. Location is very convenient for the train and bus stations. Also museums all within walking distance. I would have liked a softer pillow but apparently they were all the same.But that was the only problem we encountered. The lounge is stunning."

"Very central location and very quiet!"

"Exceptional hotel. Absolutely superb value for money. I researched this hotel and the reviews were spot on. Very high quality throughout - the rooms, beds, staff. The location is also perfect. Opposite Albert Dock and a 2 minute walk to Liverpool One. You are around a 10/15 minute walk from the James/Castle/Mathew St nightlife. But there are a couple of excellent bars in the Albert Dock too Very little else to say. Book this hotel with absolute confidence. Fantastic stay"

"The apartment was clean and very well equipped and in a great position not far from the city centre and the Mersey is just a sort walk down from the building. Lots of nice cafes and restaurants nearby. The staff are helpful and friendly. We know Liverpool quite well but if you don't there is a lot of useful iformation at reception and on screens if you want to find out where to eat or what to visit. We have stayed at a lot of apartment buildings in Liverpool and this was definitely one of...

"Very friendly staff. Comfy bed. Little bit noisy but hey it’s Liverpool"

"Nice clean room, staff were fine, no issues at all."

"Was ok ,, stay over for 2 night for my 60th birthday but nothing special,room basic and had an issue with the room card day 2 and thought staff was a bit rude asking me for id when I had card in my hand ! Didn't drink in the bar or eat as thought the hotel would have done steak etc on menu but it was poor choices Won't stay again"