"the room is cold and not comfortable. the fixture is old and dirty. the breakfast is so bad that leftover cake is provided. hotel service response is so slow."
"the room is cold and not comfortable. the fixture is old and dirty. the breakfast is so bad that leftover cake is provided. hotel service response is so slow."
"Very comfortable and modern house located close to the center of town. The walk up is quite steep however. There is everything you need to enjoy your stay and if something is missing you just ask Rafael and he will take care of it. There is even a small stove fire to keep you earm while you gaze at the stars. The breakfast is great"
"Very comfortable and modern house located close to the center of town. The walk up is quite steep however. There is everything you need to enjoy your stay and if something is missing you just ask Rafael and he will take care of it. There is even a small stove fire to keep you earm while you gaze at the stars. The breakfast is great"
"El condominio es muy lindo y agradable, pero nuestra ropa de cama tenia olor a cigarros y estuvimos unas 4-5 horas sin electricidad (sin internet, tv, horno, etc) por que se olvidaron de pagar la cuenta."
"El condominio es muy lindo y agradable, pero nuestra ropa de cama tenia olor a cigarros y estuvimos unas 4-5 horas sin electricidad (sin internet, tv, horno, etc) por que se olvidaron de pagar la cuenta."
"Lo positivo es la ubicación, ya que queda frente al metro y cerca de los lugares que concurríamos, también el tamaño es adecuado para 3 personas, ademas destacar que nos dieron la posibilidad de realizar el check in casi dos horas antes de lo indicado... pero podría ser un lugar muy agradable si no fuera por la pésima limpieza, tuve que ocupar mi tiempo y comprar productos de aseo para poder dejar apto para habitar el lugar, lamentablemente esto empañó todo lo bueno que pudiera tener."
"Lo positivo es la ubicación, ya que queda frente al metro y cerca de los lugares que concurríamos, también el tamaño es adecuado para 3 personas, ademas destacar que nos dieron la posibilidad de realizar el check in casi dos horas antes de lo indicado... pero podría ser un lugar muy agradable si no fuera por la pésima limpieza, tuve que ocupar mi tiempo y comprar productos de aseo para poder dejar apto para habitar el lugar, lamentablemente esto empañó todo lo bueno que pudiera tener."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
We had a wonderful time in Santiago, partially due to our accommodations. The location is most convenient to attractions as well as the metro should you want to navigate the city. The homemade breads each morning were scrumptious and the overall selection was extensive. The beds were comfy and the rooms were stylish. The staff speaks English which was a huge help when planning the days activities. I highly recommend this boutique hotel!!
We had a wonderful time in Santiago, partially due to our accommodations. The location is most convenient to attractions as well as the metro should you want to navigate the city. The homemade breads each morning were scrumptious and the overall selection was extensive. The beds were comfy and the rooms were stylish. The staff speaks English which was a huge help when planning the days activities. I highly recommend this boutique hotel!!
This hotel is great. Here is what stood out:
1. Rooms are very comfy with nice, hot showers
2. Breakfast is included and it is a fresh, hot breakfast rather than a generic buffet
3. The neighborhood is popping with all kinds of things to do in the immediate area
4. The service was really friendly, the clerks were helpful and went out of their way to book activities (massage, mani-pedi, airport transfer) for me
5. The building is super safe. They require you to buzz in and someone comes out and...
This hotel is great. Here is what stood out:
1. Rooms are very comfy with nice, hot showers
2. Breakfast is included and it is a fresh, hot breakfast rather than a generic buffet
3. The neighborhood is popping with all kinds of things to do in the immediate area
4. The service was really friendly, the clerks were helpful and went out of their way to book activities (massage, mani-pedi, airport transfer) for me
5. The building is super safe. They require you to buzz in and someone comes out and...
jenny
Reviewed November 28, 2022Reviewed November 28, 2022
Nuestra estadía en el Hotel CasaEstablo superó todas las expectativas. La habitación es amplia, muy cómoda y ofrece una vista espectacular hacia el Lago Villarrica. Nos pareció un detalle genial el concepto del bar de la honestidad 🍻. Además, la bienvenida de Dalí y Pipa le dan un toque único y hogareño al lugar.
El desayuno es sencillo pero muy rico y fresco. Lo mejor de todo es, sin duda, la calidez de todo el personal; un agradecimiento especial a Rocío por ser tan simpática, amable y...
Nuestra estadía en el Hotel CasaEstablo superó todas las expectativas. La habitación es amplia, muy cómoda y ofrece una vista espectacular hacia el Lago Villarrica. Nos pareció un detalle genial el concepto del bar de la honestidad 🍻. Además, la bienvenida de Dalí y Pipa le dan un toque único y hogareño al lugar.
El desayuno es sencillo pero muy rico y fresco. Lo mejor de todo es, sin duda, la calidez de todo el personal; un agradecimiento especial a Rocío por ser tan simpática, amable y...
Gretchen
Reviewed November 3, 2026Reviewed November 3, 2026
We really enjoyed our stay at the Magnolia hotel. The boutique hotel is beautiful and the location is great, right in the middle of downtown Santiago and within walking distance to most attractions, yet very quiet. The rooms are modern, bathrooms great, good shower pressure, beds were comfortable. We enjoyed te rooftop terrace for drinks and one dinner. The staff was very helpful. Breakfast had a good selection, probably the best we had in Chile. Overall, we recommend this hotel highly and would...
We really enjoyed our stay at the Magnolia hotel. The boutique hotel is beautiful and the location is great, right in the middle of downtown Santiago and within walking distance to most attractions, yet very quiet. The rooms are modern, bathrooms great, good shower pressure, beds were comfortable. We enjoyed te rooftop terrace for drinks and one dinner. The staff was very helpful. Breakfast had a good selection, probably the best we had in Chile. Overall, we recommend this hotel highly and would...
Margarethe
Reviewed December 15, 2022Reviewed December 15, 2022
The staff were amazing. They went above and beyond to please.
Using Uber is fast, clean, and cheap for all excursions. The Concierge team arranged any activity and we so very helpful. Most questions and requests could be asked and replied via what’s app- which helped a lot without Spanish translations.
We came for the 2023 Pan AM Games to support our athlete daughter and the whole staff cheered us on! They even surprised us with a late night treat of balloons, a framed photo of her, and...
The staff were amazing. They went above and beyond to please.
Using Uber is fast, clean, and cheap for all excursions. The Concierge team arranged any activity and we so very helpful. Most questions and requests could be asked and replied via what’s app- which helped a lot without Spanish translations.
We came for the 2023 Pan AM Games to support our athlete daughter and the whole staff cheered us on! They even surprised us with a late night treat of balloons, a framed photo of her, and...
PAMELA
Reviewed October 30, 2023Reviewed October 30, 2023
The service my wife and I received was excellent, especially from Mr. Alfonso and Ms. Alison, who assisted us even before our arrival. Throughout our one-week stay, they were always helpful in recommending activities and places to visit in Santiago.
The location is excellent, in a quiet neighborhood and very close to the metro station, making it a great choice for those who wish to use public transportation.
We would definitely stay at this hotel again on our next visit to Santiago!
The service my wife and I received was excellent, especially from Mr. Alfonso and Ms. Alison, who assisted us even before our arrival. Throughout our one-week stay, they were always helpful in recommending activities and places to visit in Santiago.
The location is excellent, in a quiet neighborhood and very close to the metro station, making it a great choice for those who wish to use public transportation.
We would definitely stay at this hotel again on our next visit to Santiago!
Fernando
Reviewed October 27, 2026Reviewed October 27, 2026
It is in the best part of Valparaíso, the safest area with excellent restaurants near. The staff is helpful and all speak English. Sophia was my favorite, she was kind and helpful. Pablo the manager was like a long lost friend. You choose your own breakfast options. The value here is incredible. I would return in a heartbeat.
It is in the best part of Valparaíso, the safest area with excellent restaurants near. The staff is helpful and all speak English. Sophia was my favorite, she was kind and helpful. Pablo the manager was like a long lost friend. You choose your own breakfast options. The value here is incredible. I would return in a heartbeat.
Major Albert Mason
Reviewed December 24, 2022Reviewed December 24, 2022
Many thanks to the young man at check in who helped us get into a room a bit earlier, and gave us a map to a place to have our laundry done. He was wonderful!
Many thanks to the young man at check in who helped us get into a room a bit earlier, and gave us a map to a place to have our laundry done. He was wonderful!
Don't think about it, just book this hotel!! The staff could not be nicer or more helpful. From the moment we arrived we felt a connection to the staff and hotel. They assisted in our excursion plans and dinner selections, and all turned out perfect. I have to rate this hotel Five Stars for all aspects of what you look for when visiting a foreign location. Note; breakfast was included and it was one of the best hotel buffet breakfast we ever had. (We travel a lot, and have many base points to...
Don't think about it, just book this hotel!! The staff could not be nicer or more helpful. From the moment we arrived we felt a connection to the staff and hotel. They assisted in our excursion plans and dinner selections, and all turned out perfect. I have to rate this hotel Five Stars for all aspects of what you look for when visiting a foreign location. Note; breakfast was included and it was one of the best hotel buffet breakfast we ever had. (We travel a lot, and have many base points to...
Warm Chilian hospitality-balked at welcoming us after all nighting into Santiago from Miami-but "rushed " our room ready within two hours of arrival. Great location-walking to everywhere important except one restaurant a must- La Mer -a cab ride away. Great rooms-super bathrooms-ice delivery a little slow but "it gets there !! I repeated my stay on the way home-they deserved it !
Warm Chilian hospitality-balked at welcoming us after all nighting into Santiago from Miami-but "rushed " our room ready within two hours of arrival. Great location-walking to everywhere important except one restaurant a must- La Mer -a cab ride away. Great rooms-super bathrooms-ice delivery a little slow but "it gets there !! I repeated my stay on the way home-they deserved it !