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"Great location and nice hotel, very helpful and friendly staff."

"We loved the historic aspects of the hotel. It takes up an entire city block and is packed with so much history celebrating nearly 100 years in business. However that comes with the downside of lower ceilings, older rooms, etc. the room was small but very clean and reasonable, I just prefer something more spacious than a bed 3ft from the bathroom. The hotel was absolutely beautiful and had a ton of amenities and was walkable to all of Chicago’s touristy spots which was a plus. Nina told us a...

"ホテルの立地は良いが設備の状態がいまいち"

"Buena ubicación y amenidades del hotel, solo falta que esmerar un poco más la limpieza en la habitación"

"The rooms were a tad bit smaller than I had imagined but my room was clean and inviting."

"I really appreciated the last minute upgrade to a suite and it was the best!! For my 1st time in Chicago, this will leave lasting good memories for my husband and I."

"The lobby was clean and inviting! The front desk staff were helpful and in a great mood. The only negative item we encountered was when we got into our room the had terrible mold smell. The air was on but the room still felt damp. We had to get to a concert so when we arrived back the room was still bad. I told the front desk but unfortunately the hotel was sold out and wasn't able change our room. The 9th floor looks like it needs to be updated, the hallway carpet was worn and The parking...

"Room was smaller , but overall everything was great"

"We arrived early in the day and they allowed us to check in. Also they kept our luggage upon check out because our train didn't leave until 6:30p"