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"The property is beautiful!! Check in was a challenge as they wanted us to use the Riu App which did not work for us. Finally we received physical key cards. Our room was also lovely. Housekeeping was a bit hit and miss when it came to re-stocking towels. Sometimes we were only given two bath towels and we went without hand towels or facecloths. However in using the Riu app we were able to notify housekeeping and the next day the towel situation was resolved. The mini bar service is only...

"We had a room with a garden view"

"DO NOT BOOk THIS HOTEl!!! This hotel is the worse hotel I have ever been. Do not have restaurant only a salad bar and all the food is exposed to the flies. The only bar open has a ice chest that is rusted and all the flies are around the ice chest. Everything is so gross and filthy. Please don’t make the same mistake I made. We booked this hotel and had to be transferred to another hotel we didn’t even stay 1hr. DO NOT GET THIS HOTEL 1-10, I rate it a 0. "

"There was no laundry room"

"We had a great time at the Westin Reserva Conchal. The property is large and beautiful with lots of wildlife (e.g. Howler Monkeys, iguanas, birds). The pool area is clean with lots of chairs. Restaurants are excellent, particularly the Bamboo, with lots of variety. Staff were also excellent, particularly Willie at the Mitra who went out of his way to ensure we had a memorable visit."

"Older property but still nice. Rough drive getting up the hill to it."

"It was enjoyable. We liked staying there. We just had a few issues with the electric - AC, and hot water. There wasn’t much of a nightlife. But other wise everything else was great and we had a lot of fun. "

"We had such a great week at CC Beach Front, the staff was so welcoming and friendly. The food was amazing, I thought by just having a buffet for breakfast, lunch and dinner by the end of a week I would be tired of the choices but they do a great job of switching up the food every day. There were Italian, Mexican and Asian themed dinners when we were there. We stayed in a garden view room that was set back from the main buildings but a very short walk. If you'd like more privacy these are the...

"Worth it !"

"Great resort with a lot of options and great dining"

"Every staff member was attentive and welcoming. Room was large and very comfortable. All dining experiences were delicious with many options. Extremely positive experience for first vacation in 20 years!"

"This was me and my family's first time in Costa Rica, this property was so beautiful and in the middle of all the activities. Loved it and will visit again and recommend to freinds and family."

"Gardens were beautiful, the interior of the rooms were in desperate need for a renovation. The bathroom was disgustingly gross "

"Pool lounges and chairs at restaurants filthy."

"The overall interior maintenance of the rooms was poor. The staff were not polite nor accommodating, the check-in and check out was disorganized and inefficient. The night shows were entertaining and the bar staff were great! "

"Great tropical getaway. Friendly and helpful staff. Good food. "

"Breakfast was very good. The staff were friendly but we found service to be slow (everywhere not just Diria). The pools were very nice and beach is great. The resort is in a great location. The rooms were unimpressive and the whole place is showing it's age a little but we would recommend this place. Very safe and easy to book excursions etc. "

"The pool area and all facilities were excellent, as was the beach. "

"Great staff and amenities "

"Todo bien "