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"Yes Staff were pleasant"

"Everything was amazing ! Lovely friendly staff, outstanding river view from our gorgeous room, with our own Christmas tree ! Breakfast was delicious, as were the meals in Gillies and Fratellis. And the wonderful relaxing spa to top it off. Fantastic two days. "

"The rooms are very very clean and spacious staff are amazing and friendly. The atmosphere is great and maken it child friendly is for them is great to see even though i didnt take my own children was great to see so many children enjoying the facilities 😊 "

"It was an amazing hotel the greetings at reception was so welcoming i felt like family. The room was huge and so so clean. Bar staff wow breakfast wow . Everyone so helpful we will definitely go back. Best value for money we have ever received. Thank you Everyone for spoiling me and my wife. See ye soon regards Roger and Tanya "

"We had a lovely stay in the Maiden City hotel. Beautiful decor friendly staff and our room 304 was excellent with a lovely view looking right up to Austin’s in the diamond. Would definitely recommend this hotel for a city break."

"Staff were very polite and helpful, including alerting us to shared ownership with the Adelphi as Atlantic restaurant was closed."

"Great location, friendly staff, good breakfast selection. "

"Fabulous stay in every way. Restaurant and Bar was clean and cosy for evening meal and breakfast. Room lovely and warm with option to increase/decrease heat. Didn’t eat evening meal in restaurant but breakfast was superb. Located close to other restaurants and big shops in Riverside retail park."

"We thoroughly enjoyed our time at your hotel and staff were outstanding. "

"From the moment we arrived we were made to feel very welcome. Reception was warm and inviting , reception staff attentive and extremely helpful. Our deluxe room was simply superb! What a treat to have such a huge and comfortable bed with everything you need in the room as you arrive. The lamps were lit and it was warm and inviting as we entered. Whilst we didn’t use the mini bar it was well stocked and topped up each day if needed Luxurious towels and toiletries were refreshed daily ( we...

"First time staying here and will definitely be back. Lovely friendly staff (especially the 4 legged ones at check in!) Clean, spacious rooms. Decent food in the bar for dinner with a few gluten free options amd a great kids menu. Good selection for breakfast which was also very good."

"Wonderful staff.Friendly and helpful."

"Yes..perfect"

"Staff were very welcoming and friendly "

"Beautiful hotel, great food and friendly staff. I stayed 3 nights. Didn't have breakfast but enjoyed an evening meal on the first night. Will definitely return."

"Friendly approachable staff lovely clean and comfortable bedroom "

"Room was lovely staff where lovely I’d definitely go back and highly recommend it "

"The staff were friendly and very helpful. We decided to have dinner in the hotel and it was absolutely beautiful. Breakfast was great too. "

"Very clean and comfortable room. Staff really helpful and friendly. Good choice at breakfast and we had and evening dinner which was really tasty with good options on menu. Would highly recommend."

"Staff amazing , room excellent, food perfect , have stayed in hotels all over the country and rate this highly "