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"Have stayed here twice and it has been great both times"

"Checking in is awkward. Need more staff or tablets to ease the process. Thanks Gary Hughes"

"Easy to locate and the staff was very helpful, even my roommates were really cool."

"Very happy with room and breakfast but not sure why 'housekeeping' need to knock on my door at 8.25 am to ask when I'm leaving. This has happened to me several times."

"Unfortunately, I will never stay at this property again as I had things stolen. I left a couple shopping bags behind in a cupboard in my room. I contacted the hotel as soon as I was at the airport regarding the items left behind. They came back responding like a day lately telling me they did investigation and items was gone. They could not answer me whether other guest had check-in right after me or not which makes me believe that their cleaning staff stole the items. They obviously do not keep...

"موظفين الاستقبال يحتاجون الكثير من التدريب واللباقه"

"Great for the price. Book early."

"We have stayed at STG several times over the years but it is sad to see it in decline. The place in general is looking sad and tired. They have done away with a "Manned" check in desk and now have a dozen or so computerised "self check in" points, not such a problem for me but certainly I observed a couple of elderly people struggling to get to grips with it. Now the room, the fixtures and fittings are old and show it. The bathroom in particular is a disgrace, the hand basin had lost its...

"The staff were amazing and so helpful. It was my Nanny’s 80th birthday and they made the occasion very special. The room was cozy and we were grateful for the AC which kept things cool even during the heat. We chose to have breakfast included in our stay and it was definitely the right choice as there were many options and the food was good as well. The staff were caring and professional and always ready to help out. I would definitely visit again!"

"Very poor customer service. Rude and unprofessional."

"جميع الخدمات متوفرة ولكن الاثاث قديم وكذلك فرش ارضية الغرفة والمصاعد تصدر اصوات مزعجة"

"Clean new-ish hotel mins away from Tube station"