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"The cabin wasn’t as clean, sofa in cabin was absolutely dirty. Breakfast on both days was shambles, you’ve to queue up for hot breakfast, and the guy serving it Louis wasn’t the nicest, witnessed him being rude to 2 women, however being absolutely fine to others. People of colour are not nice to people of colour!!! Both days no veggie sausages, was told ran out, they just didn’t want to cook them… swimming for kids only 8-10am (same time as breakfast) and 3-5pm!!! We honestly do not recommend...

"Das Hotel liegt direkt am Strand. Von unserem Zimmer hatten wir einen Blick aufs Meer. Das Hotel und die Zimmer sind stilvoll eingerichtet. Das Frühstück war super. Es gab eine Menükarte, aus der man verschiedene Gerichte auswählen konnte."

"Lovely staff , very clean ."

"Room was dated but clean and had everything we needed for one night. On arrival there was no one at reception and we had to wait quite a while to check in, in spite of staff walking past us waiting. We wanted to get dinner at the hotel but the staff closed the restaurant 30min early and wouldn't serve us. Again we waited at the bar while three members of staff chatted and ignored us. Would not recommend the service here."

"Caravan was very clean, location was really good, site had everything you need, pool, chip shop lovely bar/pub"

"Exactly what was expected of a castle hotel , Period features amazing grounds and restaurant and the Peacocks and absolutely magnificent"

"_"

"Great place close to popular tourist locations in North Wales"

"Staff were friendly, room accommodation was lovely, and surrounding area was great"

"We can see from the hotel that the owners have not long took over. the room was clean and had enough room to move about. The windows need another curtain as we had to pin the middle curtain down to block out the light. The bathroom has be updated .but the shower cubicle could do with an extra clean in the corners . The kettle could do with being put higher as I had to get on my knees to brew up lol. And lastly the bed was very comfy but please add a few more pillows as the ones that were there...

"No running water in the leisure building between 2.30pm and 4.30pm which we didnt know until we were already in pool so no showers etc. Kids in the adult only/spa guests only area playing in the jacuzzi/spa pool, roudy group in the relaxation room, reception apologised but didnt seem bothered. Significant mould in the cafe/reception area. Hoses laying untaped on the footpath. Rooms showing lots of signs of age and desperately in need of TLC (shower grout, peeling paint and wallpaper, frayed...

"Do not stay at this so called hotel !!"

"Very good customer service with personal welcome by licensee supported by a helpful and friendly team. Clean room and comfy bed - fan provided but thankfully quite a cool room. Varied supper menu, generous portions, all freshly cooked. Good cask beer and excellent choice of reasonably priced wines. Pleasant outdoor seating area. Small brightly coloured breakfast room with simple but hot, freshly cooked breakfast. Limited parking but next door forecourt available until 9am as well as church car...

"The double beds were comfortable pillows awful Had to change rooms for second night twin beds not large enough moved easily Pillows equally as awful . No walk in showers which make it difficult for people not able to use bath. Was told well if it’s only for one night did it matter and it was business people using hotel Room 111 opposite housekeeping i had to complain three times from 8am-10 for noisy chatter and Five staff were outside my door laughing and joking. I was there to rest after a...

"Very helpful staff. Excellent full English breakfast."

"60代の夫婦で北Wales観光の際に利用したこのホテル。駐車場が広々としていて、利用しやすかったです。市街の中心部に立地していて、色々なお店に徒歩でも比較的簡単にアクセスできました。 シャワールームにはバスタブが設置されていたので、お湯をはってゆっくりと入浴を楽しめました。 2026年7月の宿泊だったので(Walesでも連日、例年よりも暑い日が続いていました)、部屋の中に小型の扇風機があれば、さらに快適に過ごせたと思います。 ホテルはビリヤード台やゲーム機を備えたバブと同じ建物なので、そこで時間を過ごすのも楽しいでしょう。"