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"Parking was not told to use until the day before the stay which i had a handicap person with me. No microwave for our stay which cost us more for food then we were planning First night it was so loud in the halls and rooms until 330 4am and i called down twice with noice complaints and nothing was done so my 2 small children didnt sleep I ask for towels and garbage change on day 2 noone came i had to call again before anyone came Pool was ice cold Customer service was garbage Never again will i stay here or recommend Experience was not great "

"The hotel staff were very friendly and the food in the Lobby restaurant was fantastic."

"Great hotel "

"Conveniently located by Scotiabank Centre, friendly staff, very clean room. "

"Shuttle service great but be aware than it may take several trips to get to your turn. Show up early. "

"Please do not visit this establishment. Between the first room with a piss covered toilet and the second room with a dried up dead cockroach on the heater with some live other types of bugs struggling for life, this place is a dump. The host at the desk was embarrassed and gratefully gave us our money back when we insisted we could not stay here. 9 PM that evening, we were sitting in the parking lot searching for other hotels. Thankfully, we found one. Stressful evening. The picture of the hearthstone online is not what it is in person. Shocker when you drive up to the front of the building. Do not stay here."

"Perfect location for downtown Halifax clean room excellent breakfast"

"Quiet hours were not reinforced. Situated on main level next to several rooms where partying continued until 3 am. Had to go to main desk and ask staff worker to inform other quests to quiet down. Only 1 staff member available at that time. "

"We stayed the night for a March staycation so it served its purpose. Our room was not ready at check-in and I had to state multiple times I had a pet even though I booked a pet room and called the day before. They said the room was late due to it being inspected for cleaning but when we got to the room we discovered someone’s pjs and wrappers on the floor and in the drawers. Our fridge was leaking and the bathroom door didn’t close all the way. We did not bring these issues up as we only stayed for the night and left early morning. It looked like the hotel was booked up, so we left it but unfortunate and left feedback directly to the hotel too. "