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"We would of easily give five stars to this resort. But the wifi doesn't work. No wifi in the room and some outside the room. The staff indicated the attena has been been fixed for over 6 months. This is extremely poor service to their guest. For many of us, having Internet access is important especially since we don't have local service in the area. So, not smart tv services in the room as well"

"The casino smoking side was WAY too hot! The hotel was beautiful- love the upgrades and I hope you keep upgrading. However, the beds are way too hard no give to the mattress"

"Amazing Stay at Lucerna Ensenada Lucerna Hotel in Ensenada completely exceeded my expectations. If you’re looking for the perfect mix of business-friendly and resort relaxation, this is it.The Room: Spacious, modern, and spotless. The bed was incredibly comfortable and the blackout curtains actually work — I slept great. Strong AC, good WiFi, and a safe big enough for a laptop. The Property: Beautifully maintained with a gorgeous pool area. The gardens and koi pond make it feel like an oasis...

"Not worth what they charge We arrived and there wasn’t even a sign for reception; we called and the phone didn’t work, so it was hard to find where to check in. At the pool there weren’t enough loungers for the eight cabins. When we finally found some, they were in the sun and we were told maintenance would move them — nobody ever came. We ended up moving them ourselves with help from the gardener who was nearby, because it seems there was only one staff member covering the entire hotel. She...

"Clean room Friendly staff"

"La habitación está limpia, las camas un poco suaves, pero aceptable El detalle es el desayuno, te avisan que es a las 7 y no te pueden atender si no pasadas las 7:30 Además el desayuno es muy poco"

"Best hotel I’ve ever been too it had such a beautiful view I’m coming back soon"

"Las instalaciones están muy bien, limpias y con lo necesario, el desayuno de cortesía suficiente y rico, solo el AC tenia un detalle en funcionamiento pero bastaba para la estancia."

"I will come back and I will recommend it"

"Nos quedamos 3 noches y hubieranoa deseado quedarnos más. El hotel es increible, las vistas a las montañas que tenia nuestra habitacion era 10/10. El area denla alberca y restaurant son perfectas para relajarse. Todo nos encanto"

"Need more handy person more care"

"La vista desde la habitación fue hermosa. El personal sumamiamable en todasas áreas La muy limpia y amplia. La terraza es hermosa para tomar un vino con una vista espectacular El vino que fabrica el viñedo del hotel fue delicioso"

"The room was extremely clean and the staff helpful. There are dirt roads everywhere though."

"Un lugar exelente para visitar con familia"