Hotel with a Concierge in Gedongtengen from AED 81

"Overall the hotel was very nice but we did have an issue with customer service. We had booked a room that included breakfast for two. But when we arrived we were told our room did not include breakfast. We had three conversations with the front desk staff about honoring the breakfast that was included with the booking, but they refused each time. We chatted with hotels.com. They called the hotel and asked that breakfast be provided as it was included in the booking. The hotel...

"Not well maintenance, we booked double bed room for 4 nights and we hav changed 3 rooms because bathroom is flooding when we bath, the sewer is blocking. Although we hav changed 3 rooms but thw problem still exist and the second room is the worst, the filth all come out from the sewer. The toilet bowl has a bad smell, like public toilet smell, i can't sleep the whole night cause the smell coming out althought we hav closed the door.Bed was ok but floor and desk lamp were dirty and with...

"Nice and good access hotel:)"

"Location was great. Hotel is old and the rooms are tired."

"Room spacious Staff excellent and very helpful and polite"

"Room and toilet is not so good and old, but the swimming pool, staff and location are very good!! 2~3 min. to malioboro st., another 2 min. to Mall."

"Wonderful place, excellent location, great breakfast, and above and beyond service. Recommend "

"Clean and close to the malioboro shopping center good recommended"