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"The reason why we chose this property is the pool terrace and it views (showcased as its main attractive). The afternoon we decided to enjoy that amenity, little did we know that we would be chased out of the pool aerea at a certain point. Starting 6 pm, we were permanently reminded that the area was reserved for upcoming dinner patrons. Albeit mild, it was an unrelenting harassment by staff. We were asked to moved from one area to another, twice. Then staff would be frantically cleaning around...

"Beautiful and awesome !!! The views any direction are beautiful. City view is for miles. Mountain view is green and towards the Alhambra. What a gorgeous hotel !!"

"I loved it! Perfect for a short or long stay, the hotel is modern, in the middle of everything, and super comfy with snacks and drinks for everyone"

"Great location, near great restaurants."

"The room cleaning schedule seemed inconsistent. I expected we’d get new water bottles daily but in our case this was not so."

"The staff was wonderful. My wife twisted her knee touring the town and they were very helpful, making reservations, bringing ice for the knee, etc. The location is great, across a narrow street from the beautiful cathedral. We drove to the hotel and the underground parking was very convenient. The room wasn’t large but very comfortable. Breakfast was good but not great. All in all a great experience."

"Our stay at the Palacio de Santa Ines was really lovely! We had a view of the Alhambra, the hotel had a lovely riad-type layout, and the AC worked great, which was truly fantastic given that we were there during a heat wave and it was more than 100F/37C out for several of the days we were there. The hotel is in a wonderful convenient location for walkers, close to everything in the Albaicin - shops, restaurants, the Cathedral, Sacromonte. The front desk staff were uniformly helpful and...

"Nice and spacious 2 bedroom apartment in the center of the old city surrounded by beautiful old houses. Close to restaurants and transportation. The shower is very small but manageable. There is a laundry room in the ground floor. The listing said couple minutes from Alhambra but to get to the entrance you need over 20 minutes walk uphill. The second time we went, we took a taxi that costs 5 euros which was much better. We went in the summer and air conditioning was working perfectly."

"Nice apartment, lovely patio. Great location. Has a washer but no dryer."

"Wir hatten ein Standard-Doppelzimmer. Das Zimmer war klein, aber ausreichend. Es lag zur Straße, eine Hauptverkehrsstraße, dadurch wurde es sehr laut, wenn das Fenster geöffnet wurde. Es lag zwar im 12-ten Stock, trotzdem war der Verkehrslärm mehr als hörbar. Das Bad war sehr klein und in der Dusche waren die Armaturen teilweise defekt. Das Personal an der Rezeption und die die Reinigungskräfte waren hilfsbereit und freundlich. Das Personal im Service, Frühstück und im Restaurant waren teilweise...

"Hermoso lugar y muy cómodo"

"We had a wonderful stay at this beautiful hotel. The property is well-maintained, stylish, and very welcoming. The location is excellent, with easy access to nearby attractions, making it a perfect base for exploring the area. One of the biggest advantages was the included parking, which made our stay much more convenient and stress-free. The combination of a fantastic location, comfortable accommodations, and this added convenience made for an excellent experience. Overall, I highly recommend...

"Everyone was helpful kind and accommodating. Great location and ample room in the room."

"Bon petit-déjeuner, piscine sur le toit agréable."

"The location was perfect and the hotel was clean, the rooms beautiful, and the staff was helpful with our questions."

"Best stay in a 3 week European trip. Hotel is brand new, the Staff incredibly attentive. Location, facilities and food top notch. Will stay here anytime I’m in Granada."

"a little bit noisey, but it is ok"

"The hotel was perfectly placed within easy walking of the historic centre and Alhambra. They offered valet parking which i would advise even though it is a bit pricey. Clara on reception was really helpful with advice on how to get round the city. Lovely room on the basement floor of the main house."

"Netjes en verzorgd hotel. Was boven mijn verwachting."