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"Big clean comfy room. Staff are friendly and helpful."

"Love the view of the river and the mall (mid valley south key). Problem is the traffic flow and why the double or triple humps on the road. Need to redesign the road to split between grab drivers and shoppers who are driving, and to split between the mall’s north southeast west entrance and the hotel."

"الاطفال وصلوا لقمة السعادة THE KIDS REACH THE TOP OF HAPPINESS و أنا اعجبني المكان جداً و لكن احرص على الحصول على مطل جيد من الغرفه I ENJOYED VERY MUCH BUT MAKE SURE YOU GOT A GOOD VIEW THEY SURPRISED THE KIDS WITH THE HIDDEN TREASURE INSIDE THE ROOM, AND THE SHOWS IN THE HOTELS WAS VERY GREAT."

"It's our 2nd time here and the experience has been awesome, as before. Super friendly staff, extremely clean toilet, comfortable bed and room. The thing that impressed us most is the ability to WhatsApp directly for any things we needed, like more water or toilet paper. Everything was also brought up to us very promptly. Thank you for the great stay. We will definitely be back."

"good location"

"Yrs, room eas spotless and staff were very nice "

"Dear Kesturi, I would like to express my sincere appreciation for your exceptional care and assistance when I was unwell on 7 Dec.Your attentiveness, warmth, and genuine concern brought me great comfort at a time when I truly needed it. Your professionalism and heartfelt service are a credit to the hotel, and I hope your General Manager will know how much your support meant to me. Staff like you make a world of difference to guests. Thank you once again, Kesturi. Your kindness will be...

"Nice lovely staff"

"Room ready before standard checkin timing, room is clean and well-maintained. location is good and mall is just beside "

"Staffs are lovely"

"Room was clean, location awesome. Level of service is good as well. Will definitely be back. "

"The room was very clean and is just a 100m walk to KSL. Plus staff is readily available 24 hours in case you require any assistance. "

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"Staff is friendly and helpful. Good place to stay. "

"Excellent stay at Renaissance Hotel JB. Clean and spacious rooms, very comfortable bed, and friendly staff. Breakfast spread was great. Highly recommended."

"hotel is clean and well maintained. dinner and breakfast isn't the best but not too bad either. but the staff in the hotel are really great, especially Mr Aminuddin from the restaurant. so polite and helpful, even my boy commented that he is so nice and so passionate about his work. takes my requests seriously. well done!"

"Spacious clean rooms and good air-conditioning as cold enough. Will come back to stay again. "

"All Good "

"Everything was very good "

"Nice hotel. Courtesy at the reception. Decent availability of restaurants in the area"