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"The lighting in the kitchen areas were insufficient. It was hard to see around the sink area when washing dishes. The motion detection light switch in the bathroom would turn on the lights above the sink without anyone near the bathroom. I had to remove the bulbs from the light fixture in order to sleep without the lights going on. The wifi was horrible in and around cabin 5. I was told that you were in the process of upgrading, so that's a good thing. We used the propane BBQ one night and had...

"I will be back. This place is truly a great bang for the buck! Amazing staff and incredible room. Also a very good restaurant in the parking lot."

"Clean room plenty of parking"

"Older and rustic, but exactly what you would expect from a resort that has been there for decades. The rooms are smaller and the beds were quite comfortable, however, the rooms are very cozy and fit the setting for a mountain retreat. Would return without a doubt!"

"This property is a joke. I reserved a room based on the fact that they advertised having an open pool, yet, upon arrival the pool had people walking around in it doing repairs. I went to the front desk and politely and professionally asked for a refund. They stated basically too bad too late sorry about your luck and refuse to give me a refund even though it had been 3 minutes since I made the reservation. Just on principle alone I would never reserve a room there."

"Had only a night stay but the property was best place to go for!!! Peaceful and a blend around nature makes it perfect spot for a weekend getaway!!"

"Welcoming to pets, easy check in, comfortable bed"

"Stayed one night. Upon arrival, our room was not yet ready, which was not a major issue. However, I was unable to connect to the Wi-Fi, and the front desk was unable to resolve the issue. I was directed to contact the IT service line, but unfortunately they were also unable to assist."

"Staff was friendly, check in and breeze. Iced maker wasn't working correctly."

"Room smelled like cigarettes"

"Breakfast was good. Room had hair on the pillow and sheet. Hotel was good. Location was good."

"Thanks Everything was amazing"

"Great "

"Great for the price and close to Crater Lake National Park."

"Great pillows"

"The biggest issue to be aware of is that this hotel does not have an elevator. So any rooms on the second floor require dragging luggage up stairs. They have always had a first floor room available but if we ever got a second floor room we would not be able to carry the luggage up the stairs."

"this is a rustic area where there is local access to the Pacific crest Trail. The day hiking to midnight Lake was fabulous."

"The property is an old motel with minimal if any improvements. The sink in my room had a large unsightly crack in it . I never did get hot water out of the faucet. Not that I used it but the shower curb was poorly caulked and unsightly. The bed was serviceable but that was about it. Wouldn’t recommend staying there."