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"Kudos to all the front reception staff. A special thanks to Sphiwe for getting us into a comfortable suite. Not forgetting Zinhle who picked up on our communication on Expedia as the initial room was a bit smaller. She managed to upgrade us to a better, spacious room on the 2nd floor. We truly felt comfortable just like being back home. Keep up the good work."

"Staff very friendly and helpful. Excellent Housekeeping team. Wonderful breakfast."

"I liked the fact that it's not far from the mall, and easy to get there"

"Well trained and friendly staff. Perfect location on North Beach with awesome views from the balcony. Two swimming pools and great buffet meals. We will be back."

"Schönes geräumiges Zimmer für drei Personen. Das Personal im Restaurant war super freundlich und auf Zack. Die Rezeption konnte das Niveau leider nicht halten. Hier hätten wir uns ein freundlicheres Willkommen gewünscht. Da wir sehr früh vor Ort waren, war das Zimmer verständlicherweise nicht fertig. Leider gab es außer einem „sie können sich auf der Anlage aufhalten“ keine weiteren Infos. Hier wären Hinweise zum gerade stattfindenden Lunch oder für kurze Spaziergänge hilfreich...

"Booked online through Expedia and process was seamless. Enjoyed an excellent 8 day stay here over the Comrades marathon week. Hotel staff could not have done more to help. Secure parking is on site undercover for a couple of US$ a day. It is about 20 minute drive from the airport and about another 20 minutes to downtown Durban. We were allowed to check in early after travelling for 24 hours and were given a lovely sea facing room. The breakfast was amazing and in dining options are great....

"We had a most marvellous break from the rat race of Johannesburg. Peace and quiet notwithstanding it was school holidays. Breakfast was a buffet of every one would expect and much much more. The staff were amazing. I am currently looking at the calendar to find another break time to be enjoyed at the Pearl. I am 71 and my girlfriend is 58. We both had a wonderful stay and enjoyed the restaurants on the premises. Thank you guys."

"Room was nice and clean. We had to figure out the AC, but finally got it working. Parking was good and the staff were very helpful."

"Great stay"

"The room was clean and the stuff was very friendly"

"We had a great experience at the Protea Hotel. Check in and out was efficient and all employees extremely courteous and helpful. The restaurant prepared breakfast to go on short notice due to our early departure. The facility is immaculately kept and tastefully designed. The location was great and we were able to safely walk the streets at night and experience some of the local culture. Highly recommended and would love to return in the future."

"I feel so welcome, excellent service. "