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""Yes, the room was spotless. Housekeepers Clinton and Mohamed were very polite and provided excellent customer service. They cleaned our room and offered outstanding service." "

"Staff were always helpful and available. Grounds are immaculately kept, if you need somewhere to relax in Diani can't go wrong than staying here. "

"Amazing family friendly place for a vacation"

"Loved the beach front Rooms and the staff were great. Enjoyed the food too but mostly enjoyed the quiet and amazing views from the room plus was lucky enough to see the moon rise beyond the ocean line during dinner outside "

"Wonderful "

"Serene environment "

"We stayed for 11 days at Neptune Paradise, we had amazing time, room and bathroom has really good size, spotless clean thanks to our cleaner Mohamood, whole resort is very clean and well looked after, good variety of food, something for everyone, staff very friendly and helpful. No shops in walking distance, if you want to stay in this hotel, make sure you bring everything you need with you. Only negative thing is unfortunately the beach, big beautiful beach but you cant use it, as soon as you...

"Great"

"Amazing space, direct beach access. The staff made the difference and big s/o to Elizabeth who was outstanding "

"Gorgeous place, Lena and the accommodating staff were amazing, the spotless pool, the spacious luxurious rooms, it's all just incredible. "

"Wow, wow, wow we have just rerurned and there is nothing that we can complain about with this hotel. The location is breath taking, the bungalows are gorgeous with everything you need, and more. Gorgeous linen, comfortable bedding, luxurious toiletries and more, more, more. Hotel grounds beautiful and so well kept by your exceptional gardening team, always smiling and there with a coconut of fresh flowers. The food is exceptional, always fresh and plenty to choose from and akwats served with a...

"We were greeting by Grace & check in easy & informative, cool drink too. Anina, Frank at reception superb helpful & kind. Harrison each morning & all the staff waited on us perfectly. The lovely lady serving my Rosé with ice friendly as all the staff. Ali poolside happy chatting to us to make sure we had everything. Well done to all your staff Peter. Lovely to meet the owner Nadia too."

"We stayed here five nights with our family with three kids. During our stay, everything was made for us to have the most wonderful experience. The apartment is large and has all the amenities you want and the two bathrooms makes it really comfortable in terms of organization. The pool water is pleasantly warm and Charles will take real great care for you to have the best time. He even got us extra balls and rings for the kids to play with. You can even ask for a smooth cup of coffee that...