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"We booked the room, due to holding an event in the rum warehouse. It was exceptional from the staff to the amazing communication nothing was at fault. The breakfast is hot and fresh with lots on offer. Thank you to Chloe, Daisy, Sas and the rest of the team your customer service is amazing. Not forgetting the rest of the staff groups. Sadly we didn’t get to sample the spa but guests who we bumped into said how gorgeous it was. Hopefully see you all soon. Natalie & Andrew Smith"

"Not impressed, the room was not as seen on the photos and was not supplied a baby cot for my 6 week old baby. On arrival we were told to pay an up front deposit for damage at £50 from a card witch was not apart of the booking so unexpected cost was disgusting we payed for all entertainment and then was told by staff it was room only and we could not use the facilities , staff had an horrible attitude and I would not stay again !"

"Very friendly helpful staff. Hotel situated within a great area of Blackpool close to all amenities. Good nightly evening entertainment"

"From the moment I arrived, The Resident Liverpool impressed on every level. Check-in was quick and seamless, and the personalised card and message waiting was a lovely touch that instantly made me feel like a valued guest rather than just another booking. Every member of staff was warm, helpful, and genuinely friendly throughout. The location is hard to beat. Bold Street and Renshaw Street for restaurants are a five-minute walk, St John's Street for shopping is equally close, and the Albert...

"Amazing hotel, staff polite and attentive - nothing was too much trouble. Breakfast was fantastic and building itself is lovely, a great stay."

"Great value and good location to get to Hill Dickenson stadium. A bit of light coming through the curtains and around the door interfered with sleep. I would advise door closers to avoid the unintended slamming."

"Excellent stay"

"Bathrooms really nice and new, bedrooms could do with a lick of paint and more plugs, especially on dressing table. Hallway carpets smell a bit musty."

"Very pleasant and welcoming staff. Lovely breakfast. Great choice. Very good location"

"Room clean staff helpful good location"

"Room was nice and clean. Staff very good at reception."

"Test"

"Breakfast was good value & staff very friendly. Room was fairly clean but bathroom looked tired with stains on bath and show not staying up that easily. Rooms not very soundproof as you could hear everything in the corridors like the door was open at times. Overall though good value. "

"Excellent hotel in a fabulous location!"

"Pleasant stay"

"Rooms where clean and staff was very friendly with a great location. A little difficult to reach staff before check-in time (11am), but this doesn't take away from the overall experience significantly in my opinion."

"Room was very small , coat hangers so high couldn’t hang anything up waste of time , no chairs in room being disabled did struggle having to sit on bed all the time , bathroom was wetroom but did not have handrails round toilet or shower so couldn’t have shower as nothing to hold onto , food was good staff in dining room very good"

"Great hotel friendly staff good entertainment would recommend and will stay again "

"La señora de la limpieza solo como que según ella tendió la cama y muy mal tendida no nos dejó toallas nuevas no barrió no limpió"