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"We enjoyed our stay but feel the whole place needs a make-over. Car parking very expensive at £56 for 4 nights!"

"Everything was absolutely amazing , from our arrival to departing . Attention to detail was impeccable , food lovely , staff amazing and very clean."

"Done the job"

"⭐ 1/5 — Disappointing, unhygienic, unacceptable standards Hotel: Grand Hotel Blackpool | Stay: 17–21 August 2026 We travelled 5 hours to Blackpool looking forward to a relaxing break instead we experienced one of the worst hotel stays we have ever had. Cleanliness & Condition Completely Unacceptable: • Moved between four different rooms due to ongoing cleanliness and maintenance issues • Rooms showed clear signs of neglect: damp on walls, damaged fixtures, peeling surfaces • Carpets were...

"Wouldn’t go back"

"Hotel looking dated"

"Excellent service from the minute we arrived, will definitely stay again when visiting Liverpool."

"Very kind, helpful staff. They helped us understand the city and informed us about amenities the hotel offers, such as showing my room key at certain restaurants for a discount. We also left very early morning, and they were very helpful in booking us a taxi to pick us up outside the hotel at 3am to take us the Liverpool John Lennon Airport. The room was very clean and comfortable, and was equipped with a small kitchenette (sink, plates, cutlery, fridge, etc)"

"Very clean.lovely newly refurbished bathroom. Probably the best shower I have had in a hotel room. Staff were very friendly and helpful. Location is very convenient for the train and bus stations. Also museums all within walking distance. I would have liked a softer pillow but apparently they were all the same.But that was the only problem we encountered. The lounge is stunning."

"Room was very clean,had everything you needed.Staff was amazing very helpful and polite, breakfast was nce n hot great swimming pools grandson went in each day ,,really nice friendly place would definatly stay there again"

"Nice room, comfy bed, good facilities"

"Very central location and very quiet!"

"Exceptional hotel. Absolutely superb value for money. I researched this hotel and the reviews were spot on. Very high quality throughout - the rooms, beds, staff. The location is also perfect. Opposite Albert Dock and a 2 minute walk to Liverpool One. You are around a 10/15 minute walk from the James/Castle/Mathew St nightlife. But there are a couple of excellent bars in the Albert Dock too Very little else to say. Book this hotel with absolute confidence. Fantastic stay"

"Did not like the romm"

"The apartment was clean and very well equipped and in a great position not far from the city centre and the Mersey is just a sort walk down from the building. Lots of nice cafes and restaurants nearby. The staff are helpful and friendly. We know Liverpool quite well but if you don't there is a lot of useful iformation at reception and on screens if you want to find out where to eat or what to visit. We have stayed at a lot of apartment buildings in Liverpool and this was definitely one of...