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"Disappointed in housekeeping service. They put dirty clothes back into our suitcases , put a toothpaste cap that fell on the floor of the bathroom back onto the tube , moved things around that we couldn’t find, and the sink flooded the bathroom from the pipe when turned on because they moved the nozzle around when cleaning. We had to use our clean towels to clean it up."

"Not maintained well. Many details not maintained. Shower doors do no close completely."

"Clean! Clean! Clean! Quiet! Even though we just stayed one night, i can fall slept at night. If we come back to watch show at next year, definitely will choose to stay here again. Thank you"

"One-of-a-kind property. Stay in a train and eat in the dining car."

"There were quite a few dogs barking all day and night. I was told only service dogs were allowed however from previous experience I understand that service dogs are trained to only bark when their person is in trouble. So I found it odd that they barked so much. Besides that the stay was pleasant."

"There was a blackout the night before our last day at 8:00pm. Apparently when the blackout happens the water in the room shuts off also. So it was 100 degrees outside and it was like an oven in the room. There was NO running water to take a shower. Also the toilet wouldn’t flush and it stunk in there. The blackout went into the next day so we just packed everything and left af 8:09am. This size Hotel should invest in a back-up generator for these kinda things. A refund would be kinda nice!!"

"liked everything-"

"Very unique property"

"I recently had the pleasure of staying at Tru by Hilton Lancaster East, and I must say, it was a very nice experience. From the moment I arrived, the staff welcomed me warmly, making the check-in process quick and easy. The accommodations were modern and clean, with a comfortable bed that ensured a good night’s sleep. The hotel’s location was convenient. Overall, I highly recommend Tru by Hilton Lancaster East for anyone visiting the area. It strikes a great balance between comfort, modern...

"A clean serviceable room at a fair price. I would recommend and stay there again. Plenty of of places to eat nearby."

"Very clean and quiet hotel"

"Rooms need steam cleaning for crevices but I survived the 1 Night stay there could be upgrades to the breakfast as well"

"Great staff and amenities"

"THIS WAS ONE OF THE BEST HOTELS I HAVE EVER STAYED AT"

"Clean modern room, helpful staff and convenient parking garage access. I’ll be back!!"

"My husband did not want to try a different hotel/motel but I insisted we stay somewhere and somewhere cheaper than where we normally stay. I found this one at a good price. He was so skeptical because he hates to visit a new place to find it dirty! While the Soudersburg Motel seems a little older they did very well with what they have. My husband was satisfied with how clean it was. I was satisfied with the friendly staff. My husband liked the outdoor entrance to our room. Very good. We...

"A nice place to stay."

"This hotel was perfect for me and family get away. Everything was awesome, from the rooms, staff, the pool. The food at the restaurant was amazing, very delicious, and not expensive. We will definitely come back and recommend."

"Very clean and spacious room with hard-surface flooring and comfortable beds. The location was peaceful with nearby food options. The pool was fabulous and the property was immaculate. This is a solid 3- to 4- star hotel."

"One of the best stays I have had in Lancaster !!! I will be making another reservation in the near future !!!!"