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"The property and Staff are perfectly up to the level of what one can expect from the TAJ Brand 2 comments I would like to make (which gives this review less than perfect score) 1. This property seems to be more for couples and does not offer much for children - we were families travelling together, and there is limited activities / areas for kids (of any age) 2. the staff does little to promote local sightseeing / town visits and almost deter you from leaving the property - please do visit MG / Mall road and try local activities !"

"The hotel was closed like an abandoned property. We have booked more than two months advance and they said they have no bookings with our itinerary ref. Also when we called they lied to us in many things. Please don't book this hotel."

"Clean rooms but they put those terrible air fresheners in the rooms which were overpowering - had to put it out on the balcony. No heating, had to wear a coat to eat in the restaurant. Had to time the water heater in amongst the power cuts. So overall expensive for what it was."

"Wi-Fi does didn’t work properly. View and location was excellent "

"It's a decent property. Staff is extremely courteous and helpful. Food is good. Room and toilet very clean. They have a cafe where they keep extremely delicious cream rolls. It's definitely not worth 4 stars accreditation. Wifi hardly worked. TV was so small that I wondered why that was even kept. My booking voucher said they bed size was such that 3 people can sleep. In reality it was barely good enough for 2 people to squeeze in. Location wise it's a hassle to go to MG market. Atleast I don't have athletic lungs to tolerate 20 mins of steep uphill climb to reach the hotel, if you are in the market. At night dogs keep howling and I could hardly sleep. As I explored, I realised it might be better to stay in a hotel which is a convenient walk to the market. There are actually quite a few. I was worried about quality of such hotels, compared to a "4 star" hotel like Fern. But my experiment surprised me immensely. Mostly people are very humble and courteous in Gangtok. Food is generally good everywhere. Cleanliness is the nature of this city. I won't name the hotel I moved to from Fern- but in no way it was less than the quality and service I received in Fern. "

"It was nice short stay but very satisfying "

"good ambience "

"Room was amazing..beautiful decor, nice heater for warmth..staff amazing and ffood was just too good"

"Rooms are heated. Staff is very friendly and very helpful. Provided room service when needed and very timely"