Hotel with a Concierge in Mardin Province from AED 437

"Beautiful building..terrace with spectacular view..seemed to be a shortage of staff...no one refilling breakfast.. no one on reception."

"Excellent service"

"Stayed two nights staff very nice clean not good "

"Clean rooms"

"Very good location "

"Well first 2 best things about this property are the people who were outstanding and breakfast even though the tea was colder than I like. Hotel is kind of hard to find specially at night and in the rain but we did find it again thanks to the people. Property is a historical building. İt has immense potential but still lacking basic things than can make this an outstanding property. Bathroom seat not even attached. I did not even try to take a shower. İt needs an exhaust fan terribly perhaps higher floors do have it but bathroom smelled so bad. A/C unit i could not get it to heat the room. Perhaps I did not know how to operate it. The need to wash the sheets on nicer detergent they did not smell very nice. The also need to remove all of the carpeting on the rims and on the trace. No reason to cover beautiful historical floors. Otherwise nice location in the middle of 1000's of years of history. Very beautiful place. Walks and in and around the town is a slice of history."

"We were very pleased with the breakfast, but the breakfast location itself is not in the hotel but in a restaurant on the main street, which is not easy to reach on foot up the stairs.Overall we really liked the hotel and the wonderful, polite staff.The hotel is like a real castle with spacious verandas and a beautiful view of the valley and the fortress on the mountain. The place is very quiet and calm for enjoying the beauty, I recommend it to everyone."

"Yes"

"Loved that it was a 13th century building"