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"Buffet was delicious"

"Everyone was so nice and I was able to get rides to dentist all three days which was very convenient."

"My husband and I like staying at Lucerna because it's got a perfect location. Thank you"

"Nice and quiet"

"When we got our room, first thing that we saw it was water on the floor, checked the bathroom and trash can was full, sink was water all over, they gave us a dirty room ☹️ I Went downstairs to get another room. I don’t know if I will stay there again . They need to pay attention of what are the employees are doing"

"As they say it is what it is. It's just an old hotel. The staff will make up for it because they are very friendly and helpful. It's also located a very noisy area. There's not much they can do about it. Again, it is what it is."

"Extra friendly & helpfull staff. Very convenient parking garage."

"Elevator was not working. "

"Parking was not great, pool was empty and was a huge disappointment. Breakfast was fresh and room and facilities were clean.."