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"Food and drinks are great! And the stuff too!"

"Hotel is nice but too quiet for us. There was 2 Restaurants closed. But overall it was nice. I was expecting more luxury tbh"

"While we enjoyed the overall resort grounds and found the food quality to be good, several significant service and logistical issues severely impacted our experience. First, check-in took over 30 minutes due to insufficient staffing. Upon meeting with the concierge, we received very little information regarding the resort, our amenities, or room details, as the conversation was primarily focused on timeshare promotions. Second, we were initially assigned an incorrect room category (a walk-down...

"Clean hotel and amazing staff. We had an issue with room service and the customer service was amazing! It’s a beautiful hotel and definitely plan on coming back! I loved the access to breathless amenities."

"We loved our stay. 10 / 10 and would recommend to others."

"Amazing service"

"Clean place to stay food was decent"

"Everything was so good"

"The staff are very familiar with us"

"Bad time of year for the beach. The seaweed left an awful aroma."

"Food was great, resort was very clean and staff was amazing!"

"Lo único malo que es que te tienes que ye salir del hotel a las 12om y la única forma de quedarte hasta mas tarde del día que te toca entregar la habitación es tener que perder una hora de tu valioso tiempo escuchando una charla para querer meterte por los ojos una membresía que te la venden de lo mejor, pero al final es una simple y sencilla estafa.. del resto todo un 100%"

"We had a wonderful stay at Xcaret Arte! The resort was very clean, and the thoughtful little dessert or candy left for us each day was a lovely touch. The staff were incredibly helpful, and there was always someone available to answer questions. The reservation restaurants were amazing, too. We’d happily stay here again!"

"Everyone was super nice, the hotel was super clean, the experience was amazing"

"We absolutely were blown away by the property and the staff was the best! Our best vacation ever! The ceviche was absolutely on point!"