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"This place is amazing! The staff are so kind and welcoming! I loved every second of my time in this place."

"As a long-time UVC member, I have stayed at several Dreams resorts over the years, and this was by far the most disappointing experience I’ve ever had. The biggest concern was the condition of the main pool. My son sliced his toe so severely while swimming that he nearly required stitches. What was even more alarming was that he was far from the only person this happened to. Every single day we witnessed five or six different guests both children and adultsjumping or being helped out of the...

"The staff and property was great!!"

"Muy bueno"

"The rooms were basic not much to do after 8"

"Our TV was small refrigerator door was broken but all around very good services"

"Realmente una experiencia súper buena! La mayor parte del personal muy amable y la comida casi siempre era de lo mejor"

"The staff was amazing. And the food was great!"

"Loved our stay. Only complaint is that the property smelled. Maybe it was seaweed or they were consistently putting in fertilizer but that was the only downside. Also one of the bartenders was rude. Still a 9/10 stay"

"This was, without question, the worst all-inclusive resort we've ever stayed at. The resort is currently transitioning to new ownership, and it was obvious that they are cutting costs. Services and amenities have clearly been reduced, including many of the perks that were supposed to come with the upgraded package we paid extra for. Nearly every night, multiple bars were out of basic items, including certain beers, cocktail mixers, and even some liquor. The upgraded lounge wasn't any better. To...

"We had a great experience from this hotel. Just small issues is restaurants, some restaurants show in app open but they didn’t work and I don’t know why? But we are thankful for warm and kind experience."

"Amazing like always the play makers cowboy ,Red Bull , la diabla , and the bride , amazing Job ! The food is getting really really good . Only problem is one guy at reception he is a jerk to most guests"

"The service is truly excellent from start to finish. You get picked up and dropped off at the airport (CUN) and there are assigned staff always just a text away. Complimentary activities come with the reservation and the Palafitos exclusive restaurant is amazing. The views are obviously spectacular and having breakfast delivered to your own private bungalow overseeing the ocean is truly special. Will definitely be back!"

"Great stay!"