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"This hotel was superb. The staff, the room, the outstanding food quality, the location (literally right at the Kruger gate), and the ambiance were first-class. We watched elephants and hippos from the pool deck (don’t worry—there is a fence). Highly recommend!"

"This must be one of the most special properties in South Africa, if not on the entire African continent! Every detail of our stay was made to feel extraordinarily special, from the staff stocking the game drives with our favourite beverages, to the intimate surprise fireside dinner for two. We truly left feeling that if we were to return, our favourite staff members would remember us. Thoughtful menus and wine list, superb and unique decor that embraces the local surroundings, and pleasantly...

"The house phones did not work had to walk to reception to complain multiple times. Terrible value for money Buffer was not open Hole in curtain Housekeeping took our towels and never came back with clean ones til i complained at 4 pm Raging party going on loud shouting"

"Wonderful!"

"The complex has an excellent restaurant with great views of wildlife and the service was exceptional. The Gym was very good and its equipment was pristine. Our Boma was very private and it had nice views of various species of wildlife walking by every afternoon as they made their way into the bush for the evening."

"Kruger park was only about 20 minutes away by drive. All of the staff were wonderful. So friendly. Whatever you wanted, they would get for you. I couldn’t single out one staff member because they were all perfect. The suites are gorgeous and spotless with a wonderful view of the Sabe River. The food was excellent and so plentiful. I couldn’t think of a better place to stay to get to Kruger and experience the game drives. The drivers were excellent and it was easy to see their love for...

"You couldn’t ask for a better safari lodge! The room was spacious and comfortable, the food was good and the game drives were absolutely amazing!"

"This was one of our favorite hotels we’ve ever stayed at. It is so beautiful, the staff are so kind and their team mascot is an amazing little Jasper. We definitely plan to return. Can’t wait"

"Everything was great! Our guide was very knowledgeable and conscientious of the needs and wants of his group. So exciting to have a herd of elephants come up and drink from the pool."

"Meilleur guide TJ. "

"Absolutely incredible stay. So looked after from start to finish, all of the staff are incredibly welcoming. Beautiful rooms and delicious food. Twice daily game drives included and are amazing with chances to see all of the animals in Kruger"

"Amazing coordination of care . Tracker, guide, butler, admin- all working together for a phenomenal experience"

"Absolutely incredible stay! Had a phenomenal guide, KK, who was excellent as a spotter, guide and genuinely nice and kind. All the staff were helpful and friendly, a pleasure to be around. First night was a resounding success with a “bush braai” in the boma. Spectacular welcome to the reserve. Thanks to all there for a truly memorable trip!"

"Tudo impecável! Equipe carinhosa e atenciosa, comida excelente, quarto super confortável.. realmente incrível. Guia e tracker do Game Drive sensacional. Experiência fora do comum. "

"Your response is unacceptable. The Royal Hotel was closed for refurbishment at the time of my booking — a fact that should have been known to Hotels.com before confirming any reservations. It is embarrassing that such a booking was confirmed in the first place, and the stress caused is entirely due to your company’s failure to ensure the property was operational. I will be taking this matter up with my travel insurance provider and expect Hotels.com to review its internal processes to prevent...