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"Everything was ok but the beach is dirty"

"The room was very clean. We booked a room with a view, but we were given a “partial view,” which actually meant a view of the construction of a new hotel being built in front of us. If you leaned over, you could see a small portion of the ocean, but we were disappointed because this was not what we expected. We also tried to exchange money, but the staff asked us many unnecessary questions, including where I was born, even though I provided my passport. Their attitude made us feel...

"There is a small store in hotel but it is a little hidden and no sign near it"

"Todo me encanto super buena atención y el hotel es hermoso lo único no tan bueno es la comida a esepcion del beach club q la comida si esta rica . Aun así si volveía a ir por q el hotel y la atencion me encanto"

"I like that it had a small kitchen"

"Amazing huge property with its of entertainment and 8 beautiful pools, great kids activities. It’s so huge that I think it’s hard to keep well maintained and totally clean, but it wasnt too bad and reasonably priced and we will definitely come back"

"Bien"

"Muy limpio, la comida es excelente y tiene un amplia variedad, las camas muy cómodas descansas increíble! Sin duda volveré"

"Top quality hotel"

"Everything was great we will be going back"

"Se me hicieron caros los consumos"

"The room smelled dirty and the water had a sewage smell. I couldn't brush my teeth or bathe in the water"

"Overall it's a value play. The room was huge (2 rooms 3 bath and a sofa bed). The pool entertainment was great. The pool and beach were fun. For the most part the staff were really friendly. The food here is by far the most awful all inclusive ever. Hot dogs are not sausage. No matter how many times you cut them up it's still a hot dog. It will never be a sausage. And if you want green eggs without the ham this is your place. Dishes were not clean. Couldn't even stomach the 'dinner...

"Todos los servicios ofrecidos por el hotel están bien. Las instalaciones limpias y en buen estado. Sobre todo, la comida está buena."

"Servicio y atención de calidad! El mejor hotel de nuevo Vallarta"

"Everything was excellent! The only dissaponting thing was the breakfast at Benazu. We remeber years ago when there were Starwood the breakfast buffet was amazing, now it was just barely good."

"Solo un detalle los baños del área de la alberca si estában sucios lamentablemente la gente carece de educación y que triste siendo un hotel de lujo haya gente tan sucia y eso hace que el hotel pierda algo de prestigio"

"Excelente hotel"

"Todo excelente, el único comentario es que habían algunos espacios en la habitación que necesitaban mantenimiento (suelo, techo, puertas corredizas)."

"Beautiful property. Rooms were small and outdated, but were clean. Bed was not very comfortable. Staff were friendly, however there wasn't that extra effort to make the stay or staff memorable. For an all exclusive stay there was much to be desired here. The food was good, but so few options. Pool bar and pool food service stopped at 5pm. Way too early. For dinner the buffet was only open one of the nights during our week long stay. There were 3 restaurants on property (4 including an adults...