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"The hotel was centrally located and quite a lovely main foyer etc. bedroom was spacious. Bathroom lovely. Bed comfortable. The window lock etc was broken so window could not be closed or locked so I felt vulnerable. Left with two large suitcases and no suggestion about help when I enquired at desk and checked out. Felt like a number. Got better reception and assistance at a cheaper stay the two nights previous. Expect more when I pay more."

"A very nice place to stay."

"The beds all had bed bugs and when we talked to the manager they stated that they could not help that dirty people stay there. Blaming it on the people that keep them in business. Did nothing about it at all. The beds had spots of blood everywhere and we also found a huge live one in which the manager did not want to see at first but wanted to take as proof after the fact. The beds are also covered with bedbug zipper deturant mattress covers in which is an indication that they are aware they...

"This was a great downtown hotel. We really enjoyed the hotel and location. Staff were all great. Highly recommend."

"Loved the pool & jacuzzi. I would have loved to see a swimsuit spinner/dryer in the locker room. I came across a couple things during my five day stay that indicated they needed a improvement in maintenance staff; (knob came off bathroom door, another knob came off in another area). Staff was friendly, housekeeping did a great job, restaurants were wonderful, casino was nice--layed out nicely. (No cocktail waitresses though)."

"Phenomenal relaxing and nature focused stay. Have so many great things to say, zero bad things. Cant wait to continue to come back in the future!"

"とてもかわいいホテルでサンタフェの雰囲気を味わうことが宿泊しながらもできました。立地も大変素晴らしく移動するのがとても便利でした。この施設にはプールがありませんが、提携された大きなホテルのプールを使用できると言うことでその点もとても良かったです。 清掃がとても朝早く来ることがあったので、その点だけは改善をしてほしいと思いました。"

"Classic Hotel that is run well and has a great restaurant."

"I was called by Expedia approximately 2 hours before I was going to checkin to inform me that I was moved to a different hotel in the city. I had a confirmation number sent from the hotel shortly before my trip and when I booked it in April 2026. I was very disappointed since I had spent much time choosing this hotel at the time I booked it. I was rebooked at another hotel which I knew nothing about. When I arrived to this hotel, I could see it was not as nice as the Hotel St. Francis. I would...

"Rooms were bare, could have used another bedside table, bathroom was minuscule. Smallest bathtub ever. Grounds were well kept."

"Certainly dated. Great location. Weird shower. One slider is sealed so you have to reach way in to turn the shower on. There’s no way to do this without getting sprayed with cold water. Was a fun surprise."

"This was our third stay at this hotel and felt like it has gone downhill a bit since our last stay a few years ago. Breakfast bar was meh, no different than other lesser hotels and was same all 3 days we were there. Then the “happy hour” they advertise to start at 3:30 was never open at 3:30 and we were not able to partake because we go to dinner early and had reservations. That was a disappointment. The rooms are nice, but not almost $500 per night nice! Not what we consider luxury. No...

"Very nice, clean, comfortable room, hot tub, swimming pool, perfect and nice big breakfast you can choose from"

"For the price the room was kinda typical. You pay for the hotel, not the room. Whenever I come back to Albuquerque I will stay here. I just wish that on this rating system that I could say 4.5 instead of just 4. It is worth the stay."