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"I recently stayed at Baha Mar’s Grand Hyatt for 7 nights, and unfortunately my experience was extremely disappointing. The biggest issue was the lack of customer service and the way serious problems were handled throughout my stay. During my trip, an unauthorized charge of approximately $7,000 was somehow posted to my room account. When I discovered the charge, I immediately went to the front desk expecting the situation to be treated with urgency. Instead, the staff were dismissive, rude, and...

"The costumer service is terrible, I haven't seen never such bad costumer service. Ar the front desk Miguel terrible, all staff really bad except one person and her name is Jazmin. Never going back to that hotel and I won't recommend it"

"Be prepared for significant resort fee per person when you check in. The staff is lovely- friendly and helpful."

"No encontraron mi reservación y ahora no me devuelven mi dinero Ladrones"

"the food was not that great... hardly no seafood at all.. fried fish a lot.. I definitely see better in a all inclusive buffet was always the same"

"The worst hotel you can stay at is Breezes Bahamas. The staff was unhelpful, the rooms were old and badly outdated, the WiFi was either painfully slow & nonexistent, the showers barely worked, and the electricity kept cutting off. Every issue was reported, yet nothing was properly addressed or fixed. I rarely leave negative reviews, but this experience was honestly terrible in every possible way. After just one day, I had no choice but to leave the property and book another hotel. Do yourself...

"The Reef was beautiful and had the nicest beach. Great for families who want to eat in/prepare their own food. Staying here reminded me a bit like Disney. A lot of walking back and forth (though they do have buses). The dining we preferred was in Royal/Marina. They tried sending us to Harbor view even though we booked ocean view. After a little bit of pushback they gave us the ocean view. It is not high season right now and was not busy so not sure what the reasoning was. Third party booking?"

"The whole property is beautiful. The facilities are very clean and the staff members are very friendly. We can't wait to go back. Highly recommended!"

"Great staff and location. Room getting a little dated. Overall good facility."

"Bartenders gas prices are excellent service!"

"Love it"

"Clean room breafast"

"Nice hotel but they dont advertise the fact that its currently having a 12 storey extension built next door - very disappointing"

"This property was so nice. It was very clean, the rooms were all updated with everything you need. All the staff were very friendly, especially the front desk!! The grounds were beautiful. We will return!!!"

"The Cove was a great place to visit. However, the food there is very expensive and not worth the prices. One may feel to go downtown where the food can be cheaper adds another hefty taxi fee to your bill."

"Hermoso lugar"

"Every ting is terrible"

"Very clean room . Love the pool"

"Bien ubicado , para dormir y trabajar está bien !!"