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"highly recommend online check in"

"The room I was assigned was in a building annexed to the hotel; access was via a very long hallway with stairs, making it very difficult to reach if you have mobility issues. The carpeting in the hallways and the room was very dirty. Bedding was lying on the floor in the hallways, and the corridors are in need of maintenance."

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"If you are making a quick trip to NYC this is a great option. First of all the staff is attentive and nice, then the location is the most valuable aspect in its favor, close to the Port Authority Bus Terminal, making it ideal since you can take the subway there. You can also walk just a couple blocks to Times Square and all the amenities you can find over there. Regarding the property itself, the building is nice, has a relaxed vibe to it and is well maintained. The rooms seem to be new or...

"Decided to go for a room with a view, best decision ever! Beautiful room and very good amenities."

"Very friendly staff at check in, clean room, amenities were nice and well kept, good on site affordable breakfast options, lots nearby, close enough to Clifton Hill fun, 15ish minute walk to the falls but very doable. Easy check out process. On site parking is expensive, but they offer cheaper options off-site. Very basic stay. Good for one night. Nice view of the fireworks from the 9th floor riverside."

"La ubicación espectacular y el restaurante excelente, todo el servicio fue de nuestro agrado."

"Clean and very spacious, amazing service. Many nice restaurants downstairs for breakfast lunch and dinner."

"Older building, outdated, but clean and reasonable"

"Great place and closer metro station."

"I loved this hotel! Favorite place I’ve stayed in NYC yet. Beautiful rooms, great location, smoothie juice bar, and a garden outside perfect for daytime or ending the night. The check in staff could have been a bit more welcoming for the price but hey it’s new york after all lol. Also would say it’s geared towards a younger crowd especially with the roof / lobby clubs open on the weekends. Hope to be back soon!"

"Excellent location and very comfortable beds but the rooms are very small and the wait for an elevator can be lengthy due to crowded elevators and no space for you!"

"Great stay, clean rooms, friendlt staff and excellent service❤️. Thank you for the grear service."

"The property is wonderful! Staff were all very friendly and helpful. The most amazing feature was the view from our room. We booked a Superior King and were delighted to find a loveseat situated in front of the huge wall of windows overlooking the falls. I initially wondered if I would regret spending so much on a room, but it was worth every penny. We actually spent the evening in, ordered room service, watched the Carolina Hurricanes game in the Stanley Cup finals all while enjoying the view...

"Great hotel with amazing staff!"

"Lively place. Very convenient location with easy access to lots of nice restaurants and metro train stations. Very enjoyable stay."

"Staff was so friendly!"

"I was very disappointed with my stay at this hotel. The room was much smaller than expected, making it uncomfortable for a longer stay. In addition, the housekeeping service was below standard. The staff seemed to focus only on cleaning the bathroom, while the rest of the room was often left untouched and not properly cleaned. Overall, the room size and poor housekeeping significantly affected my experience, and I do not feel that the hotel met the standards I expected."

"Friendly staff, clean property, great location. Wish they were a bit less pricy, but you definitely get what you pay for!"

"Even though the property is relatively old, however it’s still well maintained."