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"Get better beds out was lop sided and one bed was higher than the other for our king bed there was a lot of noise from other people staying there and was very uncomfortable seemed haunted"

"Overall an excellent place to stay"

"Great place to stay in CBD Yummy food"

"Quality property and helpful staff. Our room had a problem and the staff went out of their way to remedy the situation."

"The staff were Great"

"We had an absolutely fantastic experience! Our stay was for my husbands 40th and the team took real care to make it special. We will absolutely be back. Great parking, close to all amenities. Quiet and peaceful room. Amazing views!"

"The room had a lovely view of the mountains and it was reasonably spacious. The onsite restaurant was handy and the soup and pizza I had were delicious, as was the scrambled eggs with ciabatta - it opens at 6.30 am for breakfast which is great for early risers. The staff were all helpful and very pleasant. The TV doesn't have a lot of options but overall, everything was very good and value for money."

"Very warm welcome at reception. Staff friendly & professional. Nice room. Recently refurbished on 24th floor. Excellent location on lambton quay."

"Staff and breakfast were great. Drying room failed to dry snow gear out overnight - needs heating."

"Clean but the room was tiny and we had nowhere to open our suitcases."

"The hotel was clean, bright, modern and lovely. We had friends staying at Rydges around the corner for over twice the price at that place looked tired and run down in comparison."

"Great location in the heart of the city with a lot to do and see all within a walking distance."

"This hotel was just okay, not great, but not bad either. The location was good for us as it was super close to the airport and we had a very early morning flight out of ZQN. We had a couple of rooms booked for our family but ended up having to ask reception to switch one of the rooms because it smelled really funky. Otherwise the stay was just fine. VIP rewards perk was a cookie and a drink from the little market in the lobby. Nice receptionist!"

"Towel rack above toilet - not ideal. Sink with mirror overhead makes brushing teeth difficult. Rooms are well heated, and love the self contained nature."

"The apartment was clean and tidy and in a great location. The water in the shower did go everywhere and there was no heated towel rail. The breakfast was good. Overall a good stay and great value for money."

"Restaurant staff very friendly and efficient Easy checkin and out Great dinner and breakfast Very comfy bed and nice clean well set up room and ablutions Would definately stay again"

"If you travel in winter this hotel does not have heating in the bed rooms! They claim there is some centralised heating system which in reality leaves your room cold at night. The windows have a lot of draft and do not properly seal to make this problem even worse. The AC in our room was broken too, leaving only the fireplace working which did not have a fan to circulate the heat. The hotel offered blankets and some stand alone heaters, in a 5 star hotel. Included breakfast was pretty average at...

"The hotels sits within a busy shopping area of five mile area. Parking was easy. Checking in was easy. They do keep $100 when you check in and it is returned to you at checkout. Overall it was a nice place to stay. New and modern"