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"The Grove Park Inn used to be a five star property. It’s a 3 at best today. We went to the GPI to celebrate my son’s birthday. Just to hit the high notes, the service from the staff was terrible. They obviously have very little training in hospitality. Absolutely no enthusiasm by the person in the Cafe, the Concierge, or the wait staff. Additionally, the Edison restaurant was a big disappointment. Our waiter rushed us through our dinner, even though there were very few guests in the restaurant....

"Clean and friendly "

"Lots to do near by"

"I can't say enough good things about the hotel staff. Everyone there, valets, housekeepers, front desk, and bartenders, all, top notch, friendly, welcoming, just all-around great people!!! Room was clean, hotel was clean, location was outstanding, close to everything. I had a great time. Will definitely stay there again."

"The hotel is in the middle of renovations, so there’s that. Great location and check in staff was friendly. For the price we paid for an oceanfront room, the room was ok. It had been updated, but there were cigarette ashes on our balcony and hair all over our room floor. The bathroom ceiling had mold. The neighbors that stayed near us Saturday night were obnoxiously loud til 4:30am, but that’s not the hotels fault. "

"Excellent Stay"

"Very clean, very nice staff. Only small issue is I did ask for housekeeping services since I was staying for 3 nights and they never came."

"Place was fabulous really enjoyed "

"Great"

"It’s a very accommodating staff. I enjoyed my stay It was uncomfortable. "

"The sheets barely fit over a very torn mattress pad that was exposed. The hallway leading to our room smelled like marijuana. The crib they brought me for our infant had no crib sheet or mattress pad and appeared very dirty. "

"Walked into room, it smelled. Chair was filthy and room had one half used roll of TP. Surfaces in kitchen had been wiped, as you could see streaks of filth. AC in bar/eating area was out in main floor. Which made it kind of miserable to be there. It has location working for it next to Spectrum Center."

"NA"

"Easy to walk everywhere from the hotel. Great bar and game room downstairs "

"Everything was nice and clean. The staff was great. It was an excellent visit."

"Enjoyed the pool so much!"

"Lovely bartender at 2nd floor bar after a long travel day. "

"Great location for central city "

"Not a good experience "