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"I lost the wallet in the room i was called By Rudy on august 19 due to it and I was told ill receive an email with a link to pay for deliveries to ge it back ,email was never sent.I call yesterday august 20 and the person who took the call say he wasnt there and couldnt move forward the complaint"

"A pochi metri dalla fermata della metro che porta sia in centro ( 5 minuti ) che all’aeroporto . Struttura moderna, automatizzata, con colazione internazionale . Camere sempre pulite"

"Really nice place. Location is great. Nice room. Staff very helpful"

"The floors, carpets were very heavily stained and great need of vacuuming. No face cloths in room. No American speaking channels on TV. The buffet was sickly looking with just salad and vegetables. The restaurant empty, and menu had one food choice of butter chicken at $42.00!!!! Nothing else was appealing, would not stay here again."

"Good price and location"

"No limpian la habitación"

"Check-in was very slow but got a room upgrade (which was old part of the building), which was great initially but there was no AC & therefore had to request a fan (especially on a 35 degree day), received a Dyson fan that didn’t do the job very well. Housekeeping for your room was asked at check-in which I found very unusual as it should be something as a default or by a sign in your room when required. Breakfast is well worth getting with your room as it was exceptional & great service. Lastly...

"Upon our late arrival, I presented my passport at check-in. The staff member spoke quickly and advised that a deposit and city tax were due in addition to the booking cost. What concerned me was the payment process. He held the PIN pad himself and raised it for me to tap my card. When the tap did not work, he quickly instructed me to enter my PIN while continuing to hold the terminal higher than necessary. He appeared to turn his head away, so I proceeded. The same process was repeated for the...

"Breakfast was very good, great location"

"Room is too small , poor facilities in hotel which contradicts 5 star hotel standards. Even I didn’t see a walk through for disabled persons to come in/out the hotel!! they have to stair!!"

"Muy lindo hotel. Recomendable 100%"

"Mattress was visibly dirty"