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"A tasteful deco with an amazing staff in a very central location for any visit to York."

"I was there for a 60’s weekend so didn’t use the facilities much. The rooms were fine but bathroom was tired What I expected in a hotel this old. A lot of renovations going on on the outside and a new lift has been installed so money is being invested. Staff were all lovely On a hilly location so need plenty stamina"

"Clean + friendly staff + good for families "

"Beautiful Hotel! Perfect in every way!"

"Good all round, only used the bar, food(sandwich) a bit pricey"

"Although clean enough inside, the outside is infested with seagull nests and droppings. The building amenities were acceptable to poor, The bath plug did not have a chain, so needed to be pried out with a spoon handle. The coffee and tea soon ran out and didn't have any idea where to get replacements. The Coffee percolator did not work at all. The bath was supposed to have a Jacuzzi effect, this did not work either. The decor is beautiful in places with leather sofa's and period furniture, a...

"Very helpful staff, refurbished recently & very clean. Good value for money."

"Clean room And facility!"

"Good views over the river to the city"

"Lovely hotel and breakfast was very nice. It was a small room which was to be expected Strangely there was a step up to the bathroom and this had a glow in the dark sign that was annoying at night A few little bits that could have been better. No plug near the desk to make tea had to use bedside table, door stop needed repairing in bathroom. But all minor. The spa was a nice addition. Nice location in Harrogate."

"There was nothing unique about this hotel, but it was clean and the staff were friendly. I would warn people with disabilities about access issues at the front of the property, there are several stairs to climb and no ramp. To be fair, if you can arrive/enter at the back entrance, it's mainly on the flat, so I'd recommend this as the best option. There are two lifts in the hotel to help you reach your room, although you may have to wait a while as both can be busy, indeed one of the lifts is...

"Clean room , friendly staff & nice breakfast located in a good central position in the town 👍👍"

"👍"

"Staff were very helpful, the breakfast was varied and the room clean. In a great location for exploring York"

"Room was filthy and parking was difficult - quite a distance from hotel - breakfast ok"

"Lovely hotel Brilliant spa facilities"

"In centro città, a due passi dalla cattedrale. Locale eccentrico e affascinante. Non abbiamo mai incontrato i nostri host perché dal check in al check out è stato fatto tutto tramite codici (porta d’ingresso e camera)."

"Nice hotel, local to the city centre and nearby to lovely buildings and landmarks ."

"Everything was fine. The location was very good for accessing the visitor areas of the city. The staff was professional although not overly friendly. The buffet was nice. "